Tra'Maine Viltz
Abbeville
Summary
Dynamic Assistant Manager with a proven track record at Oreilly Auto Parts, excelling in operations management and customer relations. Skilled in staff training and development, I enhanced store efficiency and customer satisfaction through effective team leadership and strategic inventory management. Committed to fostering a positive shopping experience while driving sales growth.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Oreilly Auto Parts
Maurice, LA
02.2024 - 01.2026
- Assisted in managing daily operations to enhance store efficiency and customer satisfaction.
- Executed inventory management processes, ensuring accurate stock levels and timely replenishment.
- Trained new team members on product knowledge and customer service best practices.
- Coordinated promotional activities to drive sales and improve customer engagement.
- Developed schedules to optimize staffing levels during peak business hours for enhanced service delivery.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Overnight Stocker
Albertsons
Lafayette, LA
07.2023 - 02.2024
- Unloaded and stocked merchandise on shelves to maintain optimal inventory levels.
- Operated pallet jack and stock carts for efficient product movement throughout store.
- Organized backroom inventory to ensure products were easily accessible for replenishment.
- Collaborated with team members to achieve nightly stocking goals and improve workflow.
HVAC Assistant
Airserve
Lafayette, LA
08.2022 - 07.2023
- Assisted in troubleshooting HVAC systems, ensuring operational efficiency and customer satisfaction.
- Supported installation and maintenance of heating, ventilation, and air conditioning units.
- Collaborated with technicians to perform routine inspections and identify potential issues.
- Maintained inventory of tools and equipment to streamline workflow processes.
Stocking Associate
Walmart
01.2021 - 04.2022
- Stocked shelves efficiently to maintain optimal inventory levels.
- Assisted customers in locating products and answering inquiries.
- Operated pallet jacks and hand trucks for product movement.
- Organized merchandise displays to enhance store aesthetics.
Education
Associate of Science - Information Technology
South Louisiana Community College
Lafayette, Louisiana, LASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Customer relations
- Staff supervision
- Staff training and development
- Task delegation
- Workload management
- Operations management
- Recruiting and interviewing
- Policy enforcement
Timeline
Assistant Manager
Oreilly Auto Parts
02.2024 - 01.2026
Overnight Stocker
Albertsons
07.2023 - 02.2024
HVAC Assistant
Airserve
08.2022 - 07.2023
Stocking Associate
Walmart
01.2021 - 04.2022
Associate of Science - Information Technology
South Louisiana Community College