Tranautica Webb
Shreveport
Summary
Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills. Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Rise-University Housing
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Developed, implemented and monitored residential policies and procedures.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Maintained clean, safe, and well-organized patient environment.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Responded to student inquiries and concerns, offering support and guidance.
- Enforced policies and safety standards through building and room rounds.
Student Computer Lab Assistant
Louisiana State University Shreveport
08.2023 - Current
- Promoted digital literacy among students by guiding them in using various software programs.
- Handled lab equipment, cleaned keyboards, monitors, and disk drives.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Server/hostess
Applebee's Grill + Bar
04.2022 - 10.2022
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Woodlawn Leadership Academy
Shreveport, LA05.2018
Associate of Applied Science - Criminal Justice
Southern University At Shreveport
Shreveport, LA05.2021
Bachelor of Science - Criminal Justice
Louisiana State University At Shreveport
Shreveport, LA05.2025
Skills
- Policy Reinforcement
- Professional speaking
- Team Player
- Exceptional customer service
- Reliable and Responsible
- Adaptable and Flexible
- Dependable and Responsible
- dedication
Hobbies
I am a poet
beginner writer
Photographer
Timeline
Student Computer Lab Assistant
Louisiana State University Shreveport
08.2023 - Current
Server/hostess
Applebee's Grill + Bar
04.2022 - 10.2022
Resident Assistant
Rise-University Housing
High School Diploma -
Woodlawn Leadership Academy
Associate of Applied Science - Criminal Justice
Southern University At Shreveport
Bachelor of Science - Criminal Justice
Louisiana State University At Shreveport
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