Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Travian Qualls

Gonzales

Summary

Dedicated professional with a strong background in customer service and technical roles, including experience at Amazon. Proven reliability and attention to detail, excelling in multitasking and safety compliance. Skilled in diagnosing problems and providing effective solutions, ensuring high-quality service and customer satisfaction. Committed to continuous learning and improvement in all tasks.

Experienced with diagnosing and repairing household appliances. Uses technical expertise to troubleshoot and resolve issues quickly and effectively. Knowledge of electrical and mechanical systems ensures reliable and high-quality maintenance and repair services.

Overview

6
6
years of professional experience

Work History

Fry Cook

Dons Seafood-Gonzales
06.2025 - Current
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization of workstations and kitchen areas to ensure compliance with safety regulations.
  • Operated kitchen equipment, including fryers, grills, and ovens, ensuring proper functionality and safety protocols.
  • Assisted in training new staff on cooking techniques and food preparation procedures for consistent quality delivery.
  • Collaborated with team members to streamline cooking processes, enhancing overall kitchen efficiency during peak hours.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.

Quick Lube Technician

Ford of Cleveland
02.2023 - 05.2024
  • Performed routine oil changes and fluid checks to ensure vehicle performance.
  • Assisted in tire rotations and replacements, adhering to safety protocols.
  • Maintained cleanliness of service area and tools for operational efficiency.
  • Learned diagnostic procedures for identifying basic vehicle issues.
  • Collaborated with team members to provide excellent customer service experiences.
  • Followed manufacturer guidelines for servicing various vehicle makes and models.
  • Gained proficiency in using automotive tools and equipment safely and effectively.
  • Adapted quickly to fast-paced work environment while delivering quality service.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Worked alone or in team-based systems to complete oil changes each day.

Appliance Repair Technician

Nebraska Furniture Mart
03.2021 - 10.2022
  • Diagnosed and repaired various household appliances, ensuring optimal functionality for customers.
  • Conducted routine maintenance checks on appliances to prevent future malfunctions and enhance longevity.
  • Collaborated with team members to streamline repair processes, improving overall service efficiency.
  • Trained junior technicians on best practices for appliance repair and customer service protocols.
  • Managed inventory of replacement parts, ensuring timely availability for repairs and reducing wait times.
  • Utilized diagnostic tools and software to accurately identify issues and recommend effective solutions.
  • Implemented safety protocols during repairs to protect both technicians and customers from hazards.

Outbound Customer Service Representative

Amazon
04.2019 - 02.2020
  • Managed outbound calls to ensure customer satisfaction and address inquiries.
  • Utilized CRM software to track customer interactions and follow-up actions.
  • Resolved customer complaints by providing accurate information and effective solutions.
  • Collaborated with team members to streamline communication processes and improve service delivery.
  • Conducted quality assurance checks on calls to maintain high service standards.
  • Utilized strong communication skills to effectively convey product information and benefits to customers.

Education

Associate of Science - H.V.A.C

Fortis College
14111 Airline Hwy Baton Rouge, LA
02-2026

High School Diploma -

Ranchview High School
Irving, TX
06-2016

Skills

  • Reliability and punctuality
  • Strong attention to detail
  • Efficient multi-tasking
  • Safety compliance
  • Dependable and responsible
  • Willing to learn
  • Hardworking and dedicated
  • Reliability
  • Multitasking Abilities
  • Battery replacements
  • Oil changes
  • Diagnosing problems

Languages

English

Timeline

Fry Cook

Dons Seafood-Gonzales
06.2025 - Current

Quick Lube Technician

Ford of Cleveland
02.2023 - 05.2024

Appliance Repair Technician

Nebraska Furniture Mart
03.2021 - 10.2022

Outbound Customer Service Representative

Amazon
04.2019 - 02.2020

Associate of Science - H.V.A.C

Fortis College

High School Diploma -

Ranchview High School

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Travian Qualls