Travion Bourgeois Jr
MEMPHIS
Summary
Adaptable Customer Service Professional with experience in enhancing customer satisfaction and promoting loyalty. Delivered exceptional service through effective communication, problem-solving, and attention to detail. Resourceful Service Writer demonstrating high productivity and technical knowledge of automotive systems, complemented by a strong foundation in food preparation and safety standards.
Overview
1
1
year of professional experience
Work History
Service Writer
Walmart
Reserve
03.2025 - 06.2026
- Conferred with customers to assess service needs and accurately document orders for efficient processing.
- Assisted customers with vehicle service requests, ensuring timely processing at the service desk.
- Documented service details and customer interactions accurately.
- Assisted customers with product inquiries and service requests.
- Communicated effectively with technicians to relay service requirements.
- Supported team members during peak service periods to maintain workflow and customer satisfaction.
- Ensured a clean and welcoming environment for customers in the service area.
Education
East St John High School
Reserve, LASkills
- Product knowledge
- Order preparation
- Appointment scheduling
- Quality assurance
- Inventory management
- Time management
- Team collaboration
- Customer service
- Technical writing
- Active listening
- Communication skills
Timeline
Service Writer
Walmart
03.2025 - 06.2026
East St John High School