Tre Prout

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Experienced and personable customer service professional with a proven track record of delivering exceptional service. Known for a positive demeanor and ability to handle customer interactions with ease. Dedicated and dependable, always striving to promptly resolve any issues that may arise. Utilizes effective communication and empathy to build strong and lasting relationships with customers.

Skills

• Customer Satisfaction
  Product Knowledge
• Teamwork and Collaboration
• Problem solving
• Efficiency
• Goal oriented
• Consistently met and exceeded deadlines for accuracy and timeliness
• Provided product advice to customers to help select most suitable items for individual needs
• Maintained accurate records of member information, ensuring data privacy and security at all times
  Worked different stations to provide optimal coverage and meet production goals
• Happily greeted each customer entering the store and responded promptly to customer needs
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
• Mentored new employees on cashier duties and best practices, improving overall staff performance
• Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service