TREASURE MONISTERE
Covington
Summary
Achieved high levels of customer satisfaction through attentive service and proactive engagement. Delivered exceptional dining experiences by anticipating and addressing customer needs. Enhanced restaurant reputation by providing expert knowledge of ethnic dining options. Streamlined service processes through effective use of POS systems and table-side serving techniques. Improved sales through strategic food and beverage pairings. Maintained operational efficiency during peak hours by prioritizing speed and accuracy. Contributed to team success by embracing additional responsibilities and fostering a positive work environment. Resolved customer complaints swiftly, ensuring a focus on service excellence.
Overview
4
4
years of professional experience
Work History
Waitress
El Paso Mexican Grill
10.2025 - Current
- Oversaw seating arrangements to maximize guest flow and elevate dining experience.
- Facilitated guest drink orders while delivering warm and welcoming greetings.
- Executed processing of food orders with precision and timeliness.
- Streamlined side work processes to enhance operational efficiency.
- Curated and delivered an extensive selection of alcoholic beverages to elevate customer satisfaction.
- Executed thorough cleaning of tables to maintain a hygienic environment.
- Crafted and presented a variety of desserts to enhance dining experiences.
Waitress
El Paso Mexican Grill
07.2021 - 12.2025
- Implemented strategies to enhance customer satisfaction by providing proactive service and anticipating guest requirements.
- Implemented communication protocols with kitchen staff to streamline order processing and enhance operational efficiency.
- Supervised dining area maintenance and organization to promote customer satisfaction.
- Facilitated high-volume customer interactions during peak hours to enhance service efficiency and satisfaction.
- Managed cash transaction operations to uphold financial integrity and reduce errors.
- Coordinated efficient handling of multiple tables and orders to elevate customer experience.
- Directed table bussing and resetting operations to uphold high standards of cleanliness and organization.
- Streamlined processes for napkin folding and silverware preparation to ensure efficient supply readiness for host station.
Groomer's Assistant
Dawn Robert
05.2022 - 10.2022
- Performed grooming tasks, including washing, trimming, and brushing, to ensure optimal animal care.
- Conducted regular health assessments of animals to identify potential diseases or injuries and communicated findings to owners.
- Maintained accurate records of animal weight, size, and condition to facilitate senior staff assessments.
- Performed thorough disinfection of equipment and reset procedure rooms to maintain a safe environment for patients.
- Directed inventory operations to ensure timely supply orders and maintained efficient storage for anticipated demands.
Education
GED - undefined
Independence High School Magnet
Independence, LA05.2023
Skills
- Oversaw operations in high-volume dining environments to ensure efficient service delivery
- Promoted allergy awareness initiatives to enhance community health and safety
- Demonstrated comprehensive understanding of food safety regulations and best practices
- Ensured precision in order fulfillment processes
- Executed safe food handling practices to ensure compliance with health regulations
- Oversaw maintenance and cleanliness of dining area to ensure optimal guest experience
- Assisted in providing menu recommendations to enhance customer satisfaction Supported team members in selecting dishes that align with seasonal ingredients Contributed to the development of promotional menus to attract new clientele
- Demonstrated expertise in table setting techniques and etiquette
- Executed order taking processes to ensure accurate and timely service delivery
- Executed advanced analytical techniques to resolve intricate challenges
- Maintained polished and professional appearance to enhance organizational image
- Executed cash handling procedures to ensure accurate financial transactions
I ENJOY READING/WRITING POETRY
During my free time, i occasionally like to read poetry books or even write my own poetry sometimes. i find it very relaxing, definitely a stress reliever!
Languages
Spanish
Limited Working
Timeline
Waitress
El Paso Mexican Grill
10.2025 - Current
Groomer's Assistant
Dawn Robert
05.2022 - 10.2022
Waitress
El Paso Mexican Grill
07.2021 - 12.2025
GED - undefined
Independence High School Magnet