Trenise Segue
New Orleans,AL
Summary
Friendly and reliable professional,skilled at problem resolution and time management. Comfortable working in fast-paced environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
11
11
years of professional experience
Work History
Food and Beverage Attendant/Cashier
Home 2 Suites By Hilton
2021 - Current
- Maintains clean and organized restaurant to comply with hygiene and health regulations.
- Clears area, cleans and wipes tables and chairs to remove residue and comply with hygiene standards.
- Greets and seats guests to provide friendly and welcoming experience.
- Maintains clean and organized dining areas for an enjoyable guest experience.
- Develops strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivers exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Processed payments and provided receipts to establish proof of transaction.
Parts Specialist/Delivery Driver
O'Reilly Auto Parts
2017 - 2021
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Parts Delivery Driver
Car Quest Auto Parts
2013.05 - 2015.02
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
Education
High School Diploma -
John F. Kennedy High School
New Orleans, LA05.2001
Skills
- Adaptability under pressure
- Reliability and punctuality
- Cash Register Operation
- Customer Relations
- Decision-Making
- Cross-Training Capabilities
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Clear Communication
Timeline
Parts Delivery Driver
Car Quest Auto Parts
2013.05 - 2015.02
Food and Beverage Attendant/Cashier
Home 2 Suites By Hilton
2021 - Current
Parts Specialist/Delivery Driver
O'Reilly Auto Parts
2017 - 2021
High School Diploma -
John F. Kennedy High School
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