I am a forward-thinking professional with proven history of leadership, planning and problem solving. I have collaborated with professionals to accomplish demanding objectives, motivate staff, and organize resources. I have systematic understanding of maintaining coverage for all operational needs.
Overview
6
6
years of professional experience
Work History
Provisional Speech-Language Pathologist Assistant
Tru Speech Language & Swallowing Solutions
11.2024 - Current
Educated families on strategies to facilitate communication development at home, enhancing overall progress in therapy sessions.
Supported diverse populations, including children with autism spectrum disorders, Down syndrome, stuttering challenges, and phonological disorders.
Maintained detailed records of patient progress, allowing for better adjustments in treatment plans when needed.
Collaborated with classroom teachers and school officials to design and implement instructional strategies.
Increased patient engagement by creating interactive, fun, and stimulating speech therapy activities.
Implemented and adhered to therapeutic treatment plans and protocols in recommended setting to optimize patient response.
Developed strong rapport with patients and families, fostering trust and open communication throughout the therapeutic process.
Coordinated scheduling for appointments between patients, therapists, schools, or other facilities as needed ensuring smooth operations within the clinic setting.
Fostered an inclusive supportive atmosphere for clients of all backgrounds promoting individual growth and improved communication abilities.
Assisted in the creation of visual aids for use during therapy sessions, promoting better understanding of concepts among patients.
Performed clerical duties to prepare therapy materials and schedule exercises and activities.
Assistant Manager
Crumbl Cookies
08.2021 - Current
Established processes for monitoring customer satisfaction levels.
Created reports on sales trends, inventory levels, and financial data.
Communicated regularly with customers to gain insights into their needs.
Ensured compliance with safety regulations and company policies.
Collaborated with management on developing strategic plans for achieving business goals.
Conducted regular performance reviews for employees to identify areas of improvement.
Maintained up-to-date knowledge of company products and services.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Supervised daily operations including scheduling shifts, assigning duties.
Monitored employee attendance records, timekeeping, and payroll information.
Resolved conflicts between team members in an effective manner.
Maintained accurate records of sales transactions using point-of-sale systems.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Managed customer service inquiries and complaints in a timely manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Developed a system for tracking inventory and ordering supplies as needed.
Assistant Manager
G.H. Bass
06.2019 - 05.2021
Created reports on sales trends, inventory levels, and financial data.
Communicated regularly with customers to gain insights into their needs.
Collaborated with management on developing strategic plans for achieving business goals.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Maintained up-to-date knowledge of company products and services.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained accurate records of sales transactions using point-of-sale systems.
Education
Bachelor of Science - Speech Language Pathology
Southern University And A & M College
Baton Rouge, LA
05-2024
High School Diploma -
St. Amant High School
Saint Amant, LA
05-2019
Skills
Operations Management
Recruiting and Interviewing
Sales monitor
Task Delegation
Employee Performance Evaluations
Customer Service
Data Entry
Social skills training
Data collection
Treatment documentation
Collaboration with SLP
Education and Training
other,other
Timeline
Provisional Speech-Language Pathologist Assistant
Tru Speech Language & Swallowing Solutions
11.2024 - Current
Assistant Manager
Crumbl Cookies
08.2021 - Current
Assistant Manager
G.H. Bass
06.2019 - 05.2021
High School Diploma -
St. Amant High School
Bachelor of Science - Speech Language Pathology
Southern University And A & M College
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