Trevor Bugner
Covington
Summary
Dynamic Account Manager with a proven track record at Champagne Beverage, excelling in relationship building and sales forecasting. Adept at invoice verification and payment processing, I consistently enhanced customer satisfaction and drove sales productivity through effective communication and strategic needs analysis. Committed to delivering exceptional service and fostering strong client partnerships.
Overview
13
13
years of professional experience
Work History
Account Manager
Champagne Beverage
08.2022 - Current
- Attended monthly sales meetings and quarterly sales trainings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained client base, servicing partnered retail accounts.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Relief Account Manager
Champagne Beverage
07.2021 - 07.2022
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Front Desk Agent/Accounting Assistant
Sohum Hospitality
05.2012 - 08.2021
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Entered figures using 10-key calculator to compute data quickly.
Merchandiser
Champagne Beverage
11.2016 - 07.2021
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ03-2023
Skills
- Typing
- Microsoft Office Suite
- Self Taught 10-Key
- Invoice balancing
- Payroll processing
- Payment processing
- Invoice verification
- Needs analysis
- Customer relationships
- Sales forecasting
- Relationship building
- Sales meetings and orientations
Timeline
Account Manager
Champagne Beverage
08.2022 - Current
Relief Account Manager
Champagne Beverage
07.2021 - 07.2022
Merchandiser
Champagne Beverage
11.2016 - 07.2021
Front Desk Agent/Accounting Assistant
Sohum Hospitality
05.2012 - 08.2021
Bachelor of Science - Accounting
University of Phoenix
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