Summary
Overview
Work History
Education
Skills
Timeline
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Trevor William Bailey Jr.

Youngsville,LA

Summary

IT professional with 10+ years of experience in MSP environments, network administration, and system security. Skilled at managing IT infrastructures, implementing cloud solutions, and delivering reliable technical support. Strong communicator with leadership experience in project management, client onboarding, and IT operations.


Overview

13
13
years of professional experience

Work History

Lead Onboarding / Project Engineer | MSP / Network & Security Administration

S1 Technology LLC
10.2021 - 09.2025
  • Directed client onboarding and IT projects including network deployments and security solutions.
  • Administered Microsoft 365 & Google Workspace environments across multiple clients.
  • Managed server and endpoint stability, network performance, and backup solutions (Datto, Axcient).
  • Served as escalation point for complex issues and mentored junior technicians.
  • Helpdesk tickets ranged from 50 - 120 tickets daily ending with 100% resolved status.
  • Led engineering teams to successfully complete projects on time and within budget.
  • Collaborated with other departments to facilitate successful project completion.

Field Technician | VSat & Wireless Systems

Elite Communication Services
12.2018 - 10.2020
  • Installed, maintained, and repaired Satelite, LTE, and microwave equipment.
  • Conducted tower maintenance and provided technical field support.
  • Managed over 30 offshore Rig's/Oil & Gas Networks
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Enacted successful repairs by applying technical skills and operations knowledge.

Computer Technician I / Network Specialist

New Iberia School Board
08.2013 - 11.2018
  • Maintained and repaired hardware/software across school district networks.
  • Supported routers, switches, and end-user devices.
  • Assisted with technology projects and network upgrades.
  • Managed over 27 locations

Intern – Networking Labs

South Louisiana Community College
01.2013 - 05.2013
  • Built and troubleshot small-scale networks in lab environments.
  • Learned the basics of network administration and maintenance.
  • Assisted with helpdesk calls through out work days.
  • Analyzed problems and worked with teams to develop solutions.

Education

Google Certified Associate -

G Suite Administrator
01.2021

High School Diploma -

West St. Mary High School
Baldwin, LA
05.2009

Technical Diploma - Information Technology – Network Associate

South Louisiana Community College
New Iberia, LA
01.2013

Skills

  • Network & Systems: Windows Server, Active Directory, Azure AD, VLANs, DNS, Domain Administration
  • Cloud Platforms: Microsoft 365, Google Workspace, Azure, AWS
  • MSP Tools: Connectwise Suite, RMM solutions, Datto, Axcient, RingCentral, Ingram Xvantage , Meraki
  • Operations: Backup/Disaster Recovery, hardware diagnostics, IT security, network maintenance
  • Leadership & Communication: Project management, technical training, client support, documentation
  • Design and specification planning
  • Job material ordering
  • Compliance enforcement

Timeline

Lead Onboarding / Project Engineer | MSP / Network & Security Administration

S1 Technology LLC
10.2021 - 09.2025

Field Technician | VSat & Wireless Systems

Elite Communication Services
12.2018 - 10.2020

Computer Technician I / Network Specialist

New Iberia School Board
08.2013 - 11.2018

Intern – Networking Labs

South Louisiana Community College
01.2013 - 05.2013

Google Certified Associate -

G Suite Administrator

High School Diploma -

West St. Mary High School

Technical Diploma - Information Technology – Network Associate

South Louisiana Community College

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Trevor William Bailey Jr.