Tracy Sanchez
Kenner
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Pricing Associate
Ideal Supermarket
Kenner, LA
09.2019 - Current
- Analyzed pricing data to optimize product margins and enhance competitive positioning.
- Collaborated with cross-functional teams to develop promotional pricing strategies and improve customer engagement.
- Led pricing reviews, ensuring alignment with market trends and company objectives.
- Mentored junior associates on pricing methodologies and best practices for accuracy in execution.
- Developed comprehensive reports on pricing performance, identifying areas for improvement and action plans.
- Conducted regular pricing audits to ensure accuracy and compliance with company policies.
- Monitored competitive landscape closely, proactively adjusting prices to maintain market competitiveness.
- Created customized reports for management, highlighting key pricing insights and opportunities for improvement.
Retail Sales Associate
Foot Locker
Kenner, LA
05.2018 - 06.2020
- Implemented promotional displays effectively, increasing visibility of seasonal products and specials.
- Resolved customer inquiries and complaints promptly, contributing to positive store reputation.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
Smoothie King at Msy Airport
Kenner, LA
05.2017 - 08.2018
- Assisted customers in selecting smoothies, enhancing overall satisfaction and product knowledge.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Maintained cleanliness and organization of workstations, promoting a safe environment for staff and customers.
- Collaborated with team members to meet daily sales goals, fostering teamwork and motivation.
Education
High School Diploma -
Grace King High School
Metairie, LA05.2019
Skills
- Pricing software proficiency
- Microsoft Office expertise
- Listening skills
- Multi-tasking strength
- Sales support
- Data analytics
- Competitive intelligence
- Excellent people skills
- Goal oriented
- Relationship building
- Verbal/written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pricing Associate
Ideal Supermarket
09.2019 - Current
Retail Sales Associate
Foot Locker
05.2018 - 06.2020
Retail Sales Associate
Smoothie King at Msy Airport
05.2017 - 08.2018
High School Diploma -
Grace King High School