Tri Lam
Morgan City
Summary
Dynamic Food and Beverage Specialist at Red Lerille's Health & Racquet Club, adept at training new team members and enhancing kitchen efficiency. Proven problem solver with strong communication skills, committed to maintaining high standards of food safety and customer satisfaction. Proficient in Microsoft Excel, contributing to streamlined operations and team success.
Overview
4
4
years of professional experience
Work History
Food and Beverage Specialist
Red Lerille's Health & Racquet Club Inc.
Lafayette
05.2025 - Current
- Prepared meals and smoothies while ensuring cleanliness and adherence to food safety standards
- Contributed to efficient kitchen operations by consistently prepping ingredients and restocking supplies
- Trained new team members on meal prep procedures and daily responsibilities to foster team efficiency
- Operated cash register, processed transactions, and provided customer assistance to enhance order accuracy
Cashier
Subway
Morgan City
03.2022 - 06.2023
- Conducted nightly cash reconciliation to ensure accuracy in store revenue
- Resolved customer concerns with professionalism, enhancing overall guest satisfaction
- Managed incoming calls, providing accurate information to customers and staff
- Facilitated onboarding and training for 3 new team members to enhance team productivity
- Prepared and assembled food orders while ensuring quality and safety standards
Food Service Worker
Sonic
Morgan City
12.2021 - 03.2022
- Performed diverse kitchen and frontline responsibilities to meet high-volume demands.
- Trained 4 new employees, contributing to faster team integration and stronger service consistency.
- Maintained compliance with company policies while delivering fast, friendly service.
- Adapted to multiple roles including cashier, food runner and drive-thru attendant ensuring operational flexibility.
- Resolved customer complaints and diffused conflicts, strengthening brand reputation.
- Handled a high volume of calls, accurate information to customers and supporting team communication.
Education
Bachelor of Civil Engineering -
University of Louisiana at Lafayette
Lafeyette, LA05-2027
Skills
- SolidWorks and Microsoft Excel
- Microsoft PowerPoint
- Communication skills
- Team collaboration
- Problem solving
- Adaptability
- Time management
- Training and support
- Professional ethics
- Site management
- Structural analysis
- Creative thinking
- Instruction and teaching
Projects And Skills
SOLIDWORKS, Microsoft Excel, Microsoft PowerPoint, Communication, Teamwork, Problem solving, Adaptability, Vietnamese
Languages
Vietnamese
Native/ Bilingual
Timeline
Food and Beverage Specialist
Red Lerille's Health & Racquet Club Inc.
05.2025 - Current
Cashier
Subway
03.2022 - 06.2023
Food Service Worker
Sonic
12.2021 - 03.2022
Bachelor of Civil Engineering -
University of Louisiana at Lafayette