Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Crew MemberCrew MemberWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteLocation: West Monroe, LA
Open to relocation: No
Open To Work
Trinity Lewis-Bolden
West Monroe
Work Preference
Summary
Dynamic professional experienced in high-pressure food service settings. Proficient in inventory management and fostering team collaboration, ensuring efficient kitchen operations and outstanding customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Zaxby's Restaurant
West Monroe
08.2023 - 09.2024
- Provided friendly customer service and addressed guest inquiries promptly.
- Operated kitchen equipment and maintained cleanliness in food preparation areas.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Stocked supplies and organized inventory to support kitchen operations.
- Followed safety guidelines in food handling and sanitation practices consistently.
- Maintained knowledge of menu items to effectively assist customers with choices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
Crew Member
Canes Chicken Fingers
Ruston
09.2020 - 08.2021
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and selections.
- Provided excellent customer service during busy hours.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Applied Science -
Louisiana Delta Community College
Monroe, LASkills
- Customer service
- Cash handling
- Inventory management
- Food safety
- Kitchen operations
- Team collaboration
- Conflict resolution
- Active listening
- Time management
- Communication skills
- Multitasking and organization
- Telephone etiquette
Certification
- Customer Service and Sales Certified Specialist, NRF Foundation -April 28, 2023
Timeline
Crew Member
Zaxby's Restaurant
08.2023 - 09.2024
Crew Member
Canes Chicken Fingers
09.2020 - 08.2021
Associate of Applied Science -
Louisiana Delta Community College