Trish Powe
Sulphur
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Joe’s Pizza and Pasta
Sulphur
04.2022 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the drive thru area.
Janitorial Supervisor
Superior Cleaning
Daphne
02.2020 - 04.2022
- Supervised cleaning staff to ensure adherence to company standards.
- Conducted regular inspections of facilities for cleanliness and maintenance needs.
- Trained new employees on cleaning procedures and safety protocols.
- Managed inventory of cleaning supplies and equipment for optimal operation.
- Coordinated communication between team members and management regarding issues.
- Implemented safety measures to protect staff and maintain compliance with regulations.
- Resolved conflicts among team members to promote a positive work environment.
- Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
- Resolved customer complaints related to cleanliness or maintenance issues promptly.
- Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
Janitor
Turner Industries Group L.L.C.
Sulphur
09.2018 - 08.2019
- Replenished supplies in restrooms and break rooms as needed.
- Disposed of waste materials following company protocols and safety guidelines.
- Reported maintenance issues to management for prompt resolution.
- Followed all health and safety regulations while performing duties daily.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and desks.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Swept and mopped floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Maintained cleanliness of workspaces, restrooms, and common areas daily.
Server
Joe’s Pizza and Pasta
Sulphur
08.2010 - 08.2018
- Took and processed orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues promptly.
- Managed cash register transactions and balanced daily sales reports.
- Recommended menu items based on customer preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
GED -
Sulphur High School
Sulphur, LA06-1995
Associate of Applied Science - Behavioral Sciences
Sowela Technical Community College
Lake Charles, LASkills
- Point-of-sale operation
- Customer service
- Cash handling
- Order processing
- Inventory management
- Conflict resolution
- Team supervision
- Safety protocols
- Time management
- Effective communication
- Customer relationship management
- Employee training
Certification
- Responsible Alcohol Vending Certification
References
References available upon request.
Timeline
Customer Service Cashier
Joe’s Pizza and Pasta
04.2022 - Current
Janitorial Supervisor
Superior Cleaning
02.2020 - 04.2022
Janitor
Turner Industries Group L.L.C.
09.2018 - 08.2019
Server
Joe’s Pizza and Pasta
08.2010 - 08.2018
GED -
Sulphur High School
Associate of Applied Science - Behavioral Sciences
Sowela Technical Community College