Trisha Trahan
Westlake
Summary
Dynamic optician with extensive experience at Walmart Vision Center, excelling in optical measurements and customer service. Proven track record of ensuring prescription accuracy and enhancing client satisfaction through attentive service. Detail-oriented and skilled in insurance verification, fostering strong relationships that drive repeat business and referrals.
Overview
11
11
years of professional experience
Work History
Optician
Walmart Vision Center
11.2022 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Owner
R&T Painting and Restoration
07.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Daycare Teacher
Kidding Around Learning Center
01.2015 - 2018
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Education
No Degree - Medical Billing And Coding
Academy of Acadiana
Lake Charles, LAParkview Baptist
Sulphur, LA05.2011
Skills
- Customer service
- Insurance verification
- Optical measurements
- Computer skills
- Optical orders
- Visual acuity testing
- Detail oriented
Timeline
Optician
Walmart Vision Center
11.2022 - Current
Owner
R&T Painting and Restoration
07.2019 - Current
Daycare Teacher
Kidding Around Learning Center
01.2015 - 2018
No Degree - Medical Billing And Coding
Academy of Acadiana
Parkview Baptist
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