Trisha Wade
Sorrento
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business. Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities. Skilled professional with many years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies. Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
8
8
years of professional experience
Work History
Housekeeper
Hampton Inn Suites
Gonzales
08.2023 - 05.2024
- Cleaned guest rooms following Hampton Inn Suites standards and procedures.
- Restocked housekeeping supplies to ensure availability for daily tasks.
- Maintained cleanliness in public areas, including lobbies and hallways.
- Reported maintenance issues to management for timely resolution.
- Assisted with laundry duties, ensuring fresh linens for guest rooms.
- Collaborated with team members to enhance overall efficiency and service quality.
- Followed safety guidelines while using cleaning chemicals and equipment.
- Ensured adherence to health and safety protocols during daily operations.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Organized closets with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sorted and counted linens and organized in storage areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Waxed and polished wood furnishings to restore faded appearance.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Cashier
Rouses Market
Gonzales
03.2022 - 11.2022
- Processed customer transactions accurately and efficiently at a local grocery store.
- Assisted customers with product inquiries and provided excellent service.
- Maintained a clean and organized checkout area for optimal customer experience.
- Operated point-of-sale systems to complete sales and manage cash flow.
- Handled returns and exchanges according to store policies and procedures.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Stocked shelves with merchandise to enhance product visibility for customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
Laundry Attendant
Assumption Healthcare & Rehabilitation
Napoleonville
01.2021 - 04.2021
- Operated laundry equipment to wash, dry, and fold linens and garments.
- Sorted and categorized items for cleaning according to fabric type and color.
- Folded & returned all laundry to all of its residents in a timely manner.
- Maintained cleanliness of laundry area by following sanitation protocols.
- Assisted staff in organizing and distributing clean linens throughout the facility.
- Followed safety procedures while handling chemicals and operating machinery.
- Kept work area neat, clean and organized at all times.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Folded dried articles neatly.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Transported laundry in carts and sorted dirty items by load type.
Housekeeper
Comfort Inn Hotel
Donaldsonville
01.2020 - 05.2020
- Restocked housekeeping supplies to ensure availability for daily tasks.
- Maintained cleanliness in public areas, including lobbies and hallways.
- Reported maintenance issues to management for timely resolution.
- Assisted with laundry duties, ensuring fresh linens for guest rooms.
- Collaborated with team members to enhance overall efficiency and service quality.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
Housekeeper
Tomara Cleans
Denham Springs
03.2017 - 05.2019
- cleaned commercial & residential houses and businesses.
- cleaned new construction clean up, after construction clean up, basic & standard cleans, deep cleans, special cleans, organization services, & sometimes laundry.
- cleaned Houses, Churches, Doctor and Dentist offices, other businesses.
- Also had the the key to a strand of Banks all over Baton Rouge that I would clean after 5pm everyday.
- Duties: cleaning each house or business from back to front, top to bottom. Kitchen, bedrooms, living areas, bathrooms, trash, dusting, sweeping, mopping, organizing cluttered areas, made beds.
- If there was something specific that a guest or owner would need done that cleaning he or she would leave me a note & I assured that it got done to the best of my ability.
House Cleaner
Cupits Cleaning
Denham Springs
02.2016 - 01.2017
- Cleaned residential spaces using industry-standard tools and eco-friendly products.
- Organized cleaning supplies and maintained equipment for optimal performance.
- Provided exceptional customer service by addressing client needs and preferences.
- Collaborated with team members to ensure efficient workflow and quality standards.
- Trained new hires on cleaning techniques and safety protocols effectively.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed windows inside and outside as needed.
- Emptied wastebaskets and replaced liners.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Transported trash bags to designated outdoor receptacles for disposal.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Maintained supplies such as paper towels, toilet tissue, soaps.
Education
GED -
River Parishes Community College
Gonzales, LASkills
- Customer service
- Team collaboration
- Time management
- Inventory management
- Basic housekeeping
- Safety procedures
- Cleaning techniques
- Equipment maintenance
- Linen replacement
- Attention to detail
- Exceptional time management
- Mopping and sweeping
- Chemical handling
- Cleaning bathrooms
- Detail-oriented
- Guest amenity replenishment
- Deep cleaning expertise
- Residential cleaning
- Inventory control
- Hazardous chemical training
- Bloodborne pathogens
- Tile and grout care
- Hospitality background
- Commercial and residential cleaning
- Teamwork
- Focused and detail-oriented
- Excellent oral and written communication
- Guest relations
Timeline
Housekeeper
Hampton Inn Suites
08.2023 - 05.2024
Cashier
Rouses Market
03.2022 - 11.2022
Laundry Attendant
Assumption Healthcare & Rehabilitation
01.2021 - 04.2021
Housekeeper
Comfort Inn Hotel
01.2020 - 05.2020
Housekeeper
Tomara Cleans
03.2017 - 05.2019
House Cleaner
Cupits Cleaning
02.2016 - 01.2017
GED -
River Parishes Community College
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