Versatile and highly motivated individual with 10+ years in customer service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
General Laborer
B&D Marble and Granite
Port Barre
06.2025 - Current
Loaded and unloaded granite headstones, ledgers, vases, and mausoleum doors, ensuring safe handling and placement.
Unloaded/worked cement from cement trucks into constructed forms made prior.
Coordinated forklift drivers' entry and exit for efficient loading/unloading operations.
Directed excavation driver to dig spots and kept measurements to achieve desired depth.
Obtained dig permits from churches/facilities and managed key retrieval and delivery to ensure access for scheduled work.
Demonstrated understanding of general construction techniques and tools used on-site.
Check company vehicles each morning making sure transportation and tools are up to par.
Assisting in the setup for funeral services, mausoleum services and viewings for the deceased
Package Delivery Driver
Amazon Flex
Abbeville
06.2023 - Current
As a reliable package handler/driver I am responsible for delivering packages to customers on time and accurately, ensuring their orders arrive as expected.
Maintained delivery vehicle in excellent condition to facilitate timely and efficient package deliveries., I keep my delivery vehicle clean and well-organized, making sure it is always ready for all routes before and after shift.
I provide top-notch customer service, handling inquiries with a smile and resolving any issues that come up professionally, and efficiently to the best of ability.
Grocery Delivery Driver
Spark
Lafayette
05.2023 - Current
Ensured on-time grocery deliveries, enabling customers to enjoy fresh produce and items promptly.
Vehicle upkeep is important for any delivery vehicle. I keep my delivery vehicle clean and well-organized, ensuring a smooth and efficient delivery process.
Delivered exceptional customer service, addressing questions and concerns with a friendly attitude to enhance customer satisfaction.
Manufacturing Team Member
SafeSource Direct
Broussard
01.2025 - 10.2025
Safely operated production equipment Troubleshooting mechanical issues.
Contributed to problem-solving sessions, collaborating with team to identify and address production challenges.
Gained skills in multiple machine centers to support team efficiency.
Boxed and stacked finished goods.
Cross-training on different machine centers.
Actively participated in problem-solving sessions.
Conducted quality control checks on finished products, identifying defects and implementing corrective actions to enhance overall product quality.
Maintained a clean and organized work area according to company standards for safety and cleanliness
Unarmed Security Guard (gig)
Maccabees Security LLC
Lafayette
11.2023 - 01.2024
Secured construction sites, safeguarding valuable property and equipment from potential threats.
Property and Equipment Protection: I ensured the safety and security of construction sites, protecting valuable property and equipment from potential threats.
Incident Response: I responded promptly to alarms and security breaches, following established protocols to handle situations effectively and efficiently.
Documented security incidents and maintained thorough logs, ensuring accurate records for future reference and reporting.
Provided dedicated security services to ensure the safety of clients during a high-profile event.: Provided comprehensive security services for a group of 8 individuals during a birthday weekend in New Orleans, ensuring their safety and well-being in a lively and bustling environment along Bourbon Street.
General Laborer (Temp)
Acadiana Waste Services
Lafayette
10.2023 - 11.2023
Contributed to a team that replaced old waste bins with newly remodeled ones in Lafayette, improving local waste management infrastructure.
Executed diverse general labor tasks, including manual labor, to support smooth project operations.
Committed to long hours, regularly working from 5 AM to 5 PM, and volunteered for overtime to meet project deadlines.
Played a key role in successfully completing the project, enhancing the waste management system in the area and positively impacting the community.
Patient Transporter/Dispatcher
Oschner Lafayette General Medical Center
Lafayette
01.2017 - 05.2023
Ensured safe and efficient patient transport using hospital beds, stretchers, and wheelchairs, prioritizing comfort and well-being.
I operated IV pumps and other medical equipment, ensuring patients received care during transit.
CNA-Level Care: I provided compassionate care, assisting patients with activities of daily living (ADLs) and monitoring their vital signs to ensure they were stable and comfortable.
Provided compassionate care to adults and children with special needs, enhancing comfort and safety during transport.
I collaborated closely with healthcare teams to coordinate timely and appropriate patient care, contributing to a smooth and efficient workflow.
Environmental Services Technician EVS
Oschner Lafayette General Medical Center
Lafayette
04.2016 - 01.2017
Maintained hospital cleanliness and safety by performing routine cleaning and disinfection tasks, ensuring hygienic space for patients and staff.
Executed infection control protocols and hospital policies to prevent the spread of germs.
I assisted in the setup and breakdown of patient rooms and operating theaters, ensuring everything was in order for smooth operations.
Managed the inventory of cleaning supplies and equipment, maintaining adequate stock levels for the hospital.
Waiter/Host
Rascals Cajun Restaurant
Duson
08.2015 - 08.2016
Delivered exceptional customer service by taking orders, serving food and beverages, and efficiently managing table assignments to enhance guest satisfaction.
Greeted and seated customers promptly, facilitating a seamless dining experience.
Addressed customer inquiries and resolved issues effectively to maintain a positive atmosphere.
Worked efficiently in a fast-paced environment, maintaining high standards of cleanliness and service.
Education
Emergency Health Services
National EMS Academy
Carencro, LA
GED -
Acadiana Highschool
Scott, LA
Skills
Load and unload
Cleaning
Sanitation practices
Environmental Services
Mowing
Landscaping
Transportation logistics
Physical endurance
Supply organization
Delivery coordination
Route driving
Tool operation
Equipment operation
First aid
CPR
Infection Control Training
Patient care
Patient transportation
Safety compliance
Crisis Intervention
Mental health care
Behavioral health
Substance abuse
Dementia support
Stress management
Problem-solving
Conflict management
Communication skills
Customer service
Client rapport building
Customer communication
Client development
Relationship management
Management
Inventory management
Field operations
Logistical operations
Computer skills
Computer operations
Computer literacy
Productivity applications
Typing
Basic math
HIPAA
Medical terminology
Document review
Troubleshooting
Mechanical troubleshooting
Security
UX expertise
Adhering to traffic regulations
Physical therapy
Behavioral health experience
Mental health facility experience
Substance testing compliance
Task prioritization
Cleaning procedures
Behavioral health
Document review
Document review
Equipment operation
Dementia support
Mechanical troubleshooting
Customer service
Patient transportation
Report writing
Certification
Driver's License
First Aid Certification
CNA
AED Certification
CPR/AED, 03/01/23 to 03/01/25
Hazardous Waste Operations & Emergency Response Training
BLS Certification
CPR Certification
Languages
English
Personal Information
Willing To Relocate: Anywhere
Awards
3 years of service award (brass pin), OLGMC administration, 05/01/19
Simple recognition award, OLGMC administration health board