Tyler Lee
Marrero
Summary
Demonstrated ability to enhance training processes through effective onboarding sessions, ensuring new staff members are well-versed in company policies and procedures. Resolved participant issues promptly during training, fostering a supportive learning environment. Experience in retail operations included organizing merchandise displays for optimal presentation and managing cashier duties, which required attention to detail and effective communication skills. Engaged with guests in a theme park setting, providing informative tours that highlighted attractions and park history, showcasing strong customer service and conflict resolution capabilities.
Overview
5
5
years of professional experience
Work History
Trainer
Chic-Fil-A
Kenner
06.2019 - 05.2024
- Recommended changes or improvements in existing training processes as needed.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Resolved any issues raised by participants during the training session in a timely manner.
Disney College Program Intern
Disneyland Resort
Orlando
06.2023 - 08.2023
- Organized merchandise displays in retail stores to ensure optimal presentation.
- Performed cashier duties such as ringing up sales, processing payments, and counting money.
- Completed paperwork associated with daily operations including attendance logs and time sheets.
- Demonstrated knowledge of products through effective selling techniques in order to meet team sales goals.
- Lead tours for guests throughout the theme park and provided information regarding attractions and history of the parks.
Student Physical Therapist
Baton Rouge Orthopedic Clinic
Baton Rouge
07.2021 - 08.2022
- Educated parents and caregivers about home exercise programs that support their child's rehabilitation process.
- Created educational materials for teachers and staff related to health promotion initiatives within the school setting.
- Assisted with adaptation of educational materials for special needs students.
- Monitored progress through patient and family education and re-evaluation.
- Provided instruction on the use of therapeutic equipment such as crutches, wheelchairs, traction systems, and exercise machines.
- Educated family members on how to properly support the patient's recovery plan.
- Prepared hot and cold packs according to physician orders.
Summer Intern Photographer
Imaginola
Westwego
06.2019 - 08.2019
- Organized promotional events to increase brand awareness among target audiences.
- Participated in team meetings to brainstorm ideas for improving customer experience.
- Compiled daily reports on sales activities and sent them to the relevant team members.
- Assisted with answering telephone calls, managing databases, and drafting correspondence.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Sociology/ Crimology/ English Minor
Louisiana State University
Baton Rouge, LASkills
- Employee training
- Data analysis
- Customer service
- Conflict resolution
- Team collaboration
- Effective communication
- Time management
- First aid
- Critical thinking skills
Affiliations
- Organizations & Societies at LSU
- National Society of Leadership and Success member
- Pre-Law Society
- The LSAT Collection
- Alpha phi Alpha initiate
- Alpha phi Alpha Vice president
- Educational committee chair August
- Social media committee chair
- Social event committee
Accomplishments
- 2X National finalists Business communication
- 4X National finalist Computer Problem Solving
• Haydel’s Scholarship recipient
• The big East : kiwanis Scholarship recipient
• Morning Star Missionary Baptist church Scholarship Recipient
• Chick- fil-A Community Scholars program Scholarship recipient
References
References available upon request.
Timeline
Disney College Program Intern
Disneyland Resort
06.2023 - 08.2023
Student Physical Therapist
Baton Rouge Orthopedic Clinic
07.2021 - 08.2022
Trainer
Chic-Fil-A
06.2019 - 05.2024
Summer Intern Photographer
Imaginola
06.2019 - 08.2019
Bachelor of Science - Sociology/ Crimology/ English Minor
Louisiana State University