Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Vincent

Kaplan

Summary

Dynamic Field Service Technician with 15+ years experience excelling in troubleshooting and heavy engine and equipment repair and maintenance. Proven ability to enhance company and customer satisfaction through prompt service and effective communication while following all safety and OSHA guidelines.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mechanic/Welder/Operator Technician

Vincent Farms
08.2020 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Repaired and replaced worn and damaged components.
  • Coordinated with parts department to determine availability of necessary components.
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Inspected welds and checked critical measurements to meet specifications.
  • Fabricated shop parts directly from blueprints.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
  • Prepared welding equipment to perform advanced welding work.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Utilized blueprints and diagrams to compare finished products against design specifications.
  • Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
  • Streamlined workflows by effectively organizing tasks and prioritizing responsibilities based on urgency.
  • Worked outside in all weather conditions.
  • Provided on-the-job training to newly hired workers and team members.

Field Service Technician

Doggett Machinery Services
05.2016 - 08.2020
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Field/Road mechanic in south LA division for all industrial/construction equipment.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
  • Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
  • Worked with diverse types of weather and ground conditions.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Discussed and recommended service options with customers and explained costs involved.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

Field Service Technician

Louisiana CAT
10.2013 - 05.2016
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Versatile Field/Road mechanic position in offshore engine department along with land for all engines and all heavy construction equipment within the Caterpillar fleet.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Discussed and recommended service options with customers and explained costs involved.
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.

Field Service Technician

Baker Hughes Inc
09.2011 - 10.2013
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Coiled Tubing Offshore Division- Took call outs to repair fleet equipment in the Gulf of Mexico on various platforms and jobsites of many customers including BP, Chevron and Shell while complying to their safety and work practices.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.

Education

Certificate of Technical Studies - Auto & Diesel/Industrial Technology

Universal Technical Institute
Houston, TX
08-2011

Vermilion Catholic
Abbeville, LA
05-2010

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Engine repair
  • Preventive Maintenance
  • Heavy equipment repair
  • Mechanical systems
  • Diagnostics
  • Welding and fabrication
  • Workplace safety
  • Fuel systems
  • Documentation and reporting
  • Hydraulic systems
  • Fleet management

Certification

  • AST - Advanced Service Technician
  • CST - Certified Service Technician
  • Caterpillar Engine and Equipment Certifications
  • Cummins Engine Certifications
  • John Deere Engine and Capstone Certifications

Timeline

Mechanic/Welder/Operator Technician

Vincent Farms
08.2020 - Current

Field Service Technician

Doggett Machinery Services
05.2016 - 08.2020

Field Service Technician

Louisiana CAT
10.2013 - 05.2016

Field Service Technician

Baker Hughes Inc
09.2011 - 10.2013

Certificate of Technical Studies - Auto & Diesel/Industrial Technology

Universal Technical Institute

Vermilion Catholic

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Tyler Vincent