Tyneisha Wilson
Denham Springs
Summary
Dynamic General Manager with a proven track record at Wingstop Restaurant, excelling in operations management and team development. Enhanced customer satisfaction through effective training and problem resolution, while optimizing inventory control to minimize waste. Recognized for implementing successful marketing strategies that significantly boosted sales during peak hours.
Experienced with overseeing deli operations and ensuring exceptional customer service. Utilizes effective inventory management and staff training to optimize workflow and productivity. Strong understanding of food safety regulations and quality control to maintain superior standards.
Overview
12
12
years of professional experience
Work History
General Manager
Wingstop Restaurant
Baton Rouge, LA
11.2025 - 04.2026
- Oversaw daily restaurant operations to ensure high-quality food service and customer satisfaction.
- Managed inventory levels and conducted regular audits to optimize product availability and minimize waste.
- Trained and developed staff in operational procedures, enhancing team performance and service efficiency.
- Implemented marketing strategies to increase brand awareness and drive sales during peak hours.
- Analyzed financial reports to identify trends, enabling informed decision-making for cost control initiatives.
Assistant Store Manager
Rouses Supermarket
Baton Rouge, LA
01.2025 - 11.2025
- Assisted in managing daily store operations to ensure optimal customer service and efficient workflow.
- Coordinated inventory management, maintaining stock levels and organizing product displays for maximum visibility.
- Trained new staff on operational procedures, enhancing team performance and promoting adherence to company standards.
- Monitored sales trends and customer feedback to implement improvements in store layout and product selection.
- Implemented loss prevention measures, reducing shrinkage through effective staff training and surveillance techniques.
- Collaborated with management on scheduling, optimizing labor resources while ensuring adequate coverage during peak hours.
- Conducted regular audits of merchandise to ensure compliance with safety regulations and quality standards.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Deli Manager
Rouses Supermarket
Baton Rouge, LA
11.2019 - 01.2025
- Oversaw daily deli operations ensuring compliance with food safety regulations.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Trained and mentored staff on deli procedures and customer service excellence.
- Developed schedules to ensure adequate staffing during peak hours.
- Implemented process improvements that increased efficiency in food preparation areas.
- Resolved customer complaints promptly, maintaining high satisfaction levels within the deli department.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Deli Manager
Winn Dixie Supermarket
Baton Rouge
11.2013 - 11.2019
- Enhanced product displays to improve customer engagement and sales performance.
- Collaborated with suppliers to source high-quality meats and cheeses for promotions.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Resolved customer complaints promptly, maintaining high satisfaction levels within the deli department.
- Implemented process improvements that increased efficiency in food preparation areas.
Education
High School Diploma -
K12 Homeschool
Baton RougeSkills
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
- Team player
- Time management
- Training and coaching
- Staff management
- Training and development
- Inventory control
- Employee scheduling
- Labor cost controls
Timeline
General Manager
Wingstop Restaurant
11.2025 - 04.2026
Assistant Store Manager
Rouses Supermarket
01.2025 - 11.2025
Deli Manager
Rouses Supermarket
11.2019 - 01.2025
Deli Manager
Winn Dixie Supermarket
11.2013 - 11.2019
High School Diploma -
K12 Homeschool