Summary
Overview
Work History
Education
Skills
Timeline
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Tyree Smith

Computer Repair Technician
Slidell

Summary

Professional with strong background in computer repair and maintenance, adept at diagnosing and resolving hardware and software issues. Skilled in troubleshooting, system upgrades, and network configurations. Known for effective collaboration and adaptability, ensuring seamless team operations and consistent results. Focused on delivering high-quality technical support and enhancing system performance. Prepared for role requiring deep knowledge of computer systems and hardware troubleshooting.


Dynamic Senior Product Specialist with a proven track record at Legacy GMC, enhancing product performance through market research and technical expertise. Skilled in digital graphic design and strong communication, I developed training materials and implemented risk mitigation strategies, driving successful product launches and improving team efficiency while also staying up to date on the latest hardware/tech. On hands experience with computer assembly, hardware fix, and troubleshooting.

Overview

8
8
years of professional experience

Work History

Computer Repair Technician

Self Employed
01.2020 - Current
  • Developed expertise in various operating systems, hardware components, and software applications to better serve clients'' needs.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
  • Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
  • Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.

Senior Product Specialist

Legacy GMC
06.2019 - Current
  • Assisted sales teams with technical expertise during presentations, leading to increased conversions from prospects to customers.
  • Implemented risk mitigation strategies during product development stages, minimizing potential issues before launch.
  • Enhanced product performance by identifying and addressing customer needs through thorough market research.
  • Developed comprehensive training materials, paving the way for smooth onboarding of new team members.
  • Championed innovative solutions by staying informed on industry trends and emerging technologies.
  • Researched product's technical specifications and accurately communicated information.
  • Assisted with demonstrations for products or service to showcase functionality.

Key Holder Supervisor

Dollar General
03.2019 - 06.2019
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
  • Reviewed employee performance regularly, offering constructive feedback and coaching for improvement as needed.
  • Received and counted money.
  • Rotated stock according to dates and protocols.

Hardware

Walmart
01.2017 - 02.2018
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Inventory tracking and labeling
  • Ability to lift and handle paint buckets (up to 50 lbs)
  • Basic knowledge of paint types and finishes

Education

High School Diploma -

G.W Carver High School
3059 Higgins Blvd, New Orleans, LA 70126
05.2001 -

Skills

    Digital graphic design

    Adobe Photoshop

    Computer Troubleshooting

    Computer Hardware Fix

    Hardware troubleshooting

    Product Demonstration

    Computer Assembly

    Safety Awareness

    Strong Communication

    Quick Learner

Timeline

Computer Repair Technician

Self Employed
01.2020 - Current

Senior Product Specialist

Legacy GMC
06.2019 - Current

Key Holder Supervisor

Dollar General
03.2019 - 06.2019

Hardware

Walmart
01.2017 - 02.2018

High School Diploma -

G.W Carver High School
05.2001 -

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Tyree SmithComputer Repair Technician