Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyrese Roussell

Bogalusa

Summary

Skilled Customer Service Representative with experience in resolving complex customer inquiries. Possess strong communication skills, problem-solving abilities and demonstrate high adaptability to fast-paced environments. Previous professional roles have demonstrated a consistent history of enhancing customer satisfaction and team productivity.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education

Work History

CSR

Capital Bridge
Bogalusa
11.2023 - Current

I help the elderly with their medical insurance

Assistant Driller

Boart Longyear
Elko
06.2022 - 07.2023

Take samples and operate machines

Order Picker

Champagne Beverage
Madisonville
11.2020 - 07.2022

Operating a forklift and loading trucks

Education

Bogalusa High School
Bogalusa, LA

Skills

  • Medical insurance processing
  • Customer relationship management
  • Conflict resolution
  • Data entry
  • Call center operations
  • Active listening
  • Time management
  • Problem solving
  • Customer service
  • Product knowledge
  • Call center experience
  • Call center procedures
  • Customer education
  • Critical thinking
  • Quality control
  • Business development

References

References available upon request.

Timeline

CSR

Capital Bridge
11.2023 - Current

Assistant Driller

Boart Longyear
06.2022 - 07.2023

Order Picker

Champagne Beverage
11.2020 - 07.2022

Bogalusa High School
Tyrese Roussell