Ulrik Sapp
Franklinton,LA
Summary
While working at Dollar General, I excelled in customer service and retail operations, enhancing customer satisfaction and loyalty through effective problem-solving and relationship-building. I am also skilled in cash handling and maintaining store standards, my expertise contributes to significant operational efficiency.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Dollar General
09.2023 - 10.2024
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Built relationships with customers and community to promote long term business growth.
Deli Worker
Jack Browns Associated Food
01.2022 - 05.2022
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Greeted customers at counter to fulfill requests and answer questions.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
Stocker and Receiver
Walmart
08.2021 - 01.2022
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Performed inventory control, such as counting, and stocking merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Some College (No Degree) - Criminal Justice
Southeastern Louisiana University
Hammond, LA05-2025
High School Diploma -
Pine High School
Franklinton, LA05-2021
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
Timeline
Lead Sales Associate
Dollar General
09.2023 - 10.2024
Deli Worker
Jack Browns Associated Food
01.2022 - 05.2022
Stocker and Receiver
Walmart
08.2021 - 01.2022
Some College (No Degree) - Criminal Justice
Southeastern Louisiana University
High School Diploma -
Pine High School
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