Veba Harris

Secretary

Caddo Parish Schools Board

08.1995 - 01.2024

Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
Enhanced visibility of office policies by creating and distributing employee handbook.
Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
Facilitated inter-departmental communication to ensure all parties were informed of key updates.
Conducted research for special projects, contributing valuable insights that informed strategic decisions.
Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Improved document management with introduction of new digital archiving system.
Provided comprehensive support to new staff, facilitating faster integration into team.
Streamlined communication processes, resulting in faster response times to internal queries.
Improved office workflow by redesigning document submission process.
Supported project management activities, contributing to timely completion of key initiatives.
Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Liaised between clients and vendors and maintained effective lines of communication.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Established administrative work procedures to track staff's daily tasks.
Volunteered to help with special projects of varying degrees of complexity.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.