Velta EDWARDS
Georgetown
Summary
Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Edwards Home Improvement
Self-employeed
Georgetown
2020.01 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Elderly Caregiver
Private Care
Jena
2013.07 - 2014.01
- Assisted clients with daily living activities and personal hygiene.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
Caregiver
Private Care
Pineville
2011.01 - 2013.01
- Provided personal care and assistance with daily living activities
- Assisted with meal preparation and nutritional guidance
- Supported clients with mobility and physical exercises
- Managed medication schedules and ensured adherence
- Communicated effectively with clients and family members
- Maintained a clean and safe living environment
- Documented client progress and changes in health status
- Collaborated with healthcare professionals for coordinated care
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
Georgetown High School
Georgetown, LASkills
- Medication administration
- Personal hygiene assistance
- Nutritional guidance
- Mobility support
Timeline
Edwards Home Improvement
Self-employeed
2020.01 - Current
Elderly Caregiver
Private Care
2013.07 - 2014.01
Caregiver
Private Care
2011.01 - 2013.01
Georgetown High School