Vernisha Villanueva
New Orleans
Summary
Dedicated Mental Health Technician with a proven track record at Wexford Health Services, excelling in crisis intervention and fostering patient trust through effective de-escalation and behavior management. Achieved significant improvements in patient well-being by applying trauma-informed care and maintaining meticulous documentation. Skilled in building supportive environments and adept in both clinical and interpersonal communication.
Overview
1
1
year of professional experience
Work History
Mental Health Technician
Wexford Health Services
10.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Enhanced therapeutic environment by maintaining clean and organized patient area.
Education
High School Diploma -
St Mary's Academy
New Orleans, LA05-1999
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Crisis intervention
- Suicide prevention
- Substance abuse awareness
- Progress monitoring
- Mental health first aid
- Trauma-informed care
- Excellent customer service skills
- Charting and clinical documentation
- Crisis management
Timeline
Mental Health Technician
Wexford Health Services
10.2023 - Current
High School Diploma -
St Mary's Academy
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