Detail oriented hard worker with a background of diverse skills and capabilities. Known for ability to do great work, even under pressure.
Overview
27
27
years of professional experience
Work History
Pre-K SPED Paraprofessional
Caddo Parish School Board
Shreveport, LA
08.2024 - Current
Assisted special education teachers in implementing individualized education plans (IEPs) for students.
Adapted instructional materials to meet diverse learning needs of students with disabilities.
Facilitated communication between students, teachers, and parents to enhance educational outcomes.
Implemented behavioral intervention plans under the guidance of certified staff members.
Participated in professional development workshops to enhance skills in special education practices.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Substitute Teacher
Caddo Parish School Board
Shreveport, LA
11.2022 - 06.2024
Managed classroom behavior effectively, ensuring a positive and respectful learning environment.
Assisted in the development of lesson plans, enhancing overall educational quality within classrooms.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Title Clerk
Barker Auto Sales
Shreveport, LA
05.2009 - 10.2020
Processed title documents for vehicle sales and transfers, ensuring compliance with state regulations.
Coordinated with financial institutions to verify lien releases and ensure timely processing of title applications.
Streamlined title processing workflows, reducing turnaround time for customer requests by implementing best practices.
Reviewed documentation for accuracy, identifying discrepancies to prevent delays in title issuance.
Collaborated with dealership management to enhance customer service strategies related to title inquiries and issues.
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Calculated and remitted state sales tax, service, and other charges.
Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
Collected taxes and fees, submitted payments and issued receipts.
First Assistant Manager
Johnny's Pizza House
Shreveport, LA
03.1999 - 02.2009
Trained and mentored staff on operational procedures and customer service excellence.
Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
Streamlined inventory management processes, reducing waste and improving stock accuracy.
Coordinated staff schedules, optimizing coverage during peak business hours.
Assisted in recruiting top talent for various positions within the store, contributing to a high-performing team.
Led a dynamic team of employees, fostering a positive work environment and promoting growth opportunities.
Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
Supervised day-to-day operations to meet performance, quality and service expectations.
Defined clear targets and objectives and communicated to other team members.