Victoria Gerchow
Slidell,LA
Summary
Developed critical skills in high-pressure environments, focusing on patient care, communication, and teamwork. Looking to transition into new field, bringing proficiency in handling medical emergencies and patient interactions. Aims to leverage these transferrable skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
Work History
Assistant/Secretary
Patio Covers LLC
06.2022 - 07.2025
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Prepared professional meeting agendas and minutes to maintain clear communication and recordkeeping.
- Contributed to a positive work environment by maintaining a clean, organized office space that promoted efficiency.
- Responded to inquiries from callers seeking information.
- Enhanced customer satisfaction by providing prompt responses to inquiries via phone calls or email correspondence.
Education
No Degree - Nursing
Southeastern Louisiana University
Hammond, LA01.2024
High School Diploma -
Southern University Laboratory School
Baton Rouge, LA05.2022
Skills
- Highly skilled customer service representative
- Excellent communication skills with customers
- Developed company filing system for invoices and customers
- Outstanding time management and multitasking skills
- Self-starter and able to work independently
- Able to work as part of a team
- Efficient in software such as Microsoft Office and ability to learn new systems and procedures
- Enhancing office efficiency
- Providing correct paperwork for job description and invoices for customers
- Ability to maintain a clean and sterile environment
- Basic knowledge in mathematics and problem-solving skills acquired through a combination of education and experience
- Able to communicate with physicians, staff, and patients
Timeline
Assistant/Secretary
Patio Covers LLC
06.2022 - 07.2025
High School Diploma -
Southern University Laboratory School
No Degree - Nursing
Southeastern Louisiana University
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