Victoria Nguyen
Health Studies/Business Professional
Monroe
Summary
Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.
Overview
5
5
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Behavioral Health Clinic Coordinator
Affinity Health Group
05.2023 - 10.2023
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Registered Behavior Technician
Behavioral Developmental Services, LLC
10.2021 - 07.2022
- Learned specialized behavior approaches to implement behavioral strategies.
- Used Central Reach documentation system to submit patient information, progress notes and treatment plans.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Registered Behavior Technician
Blooming Potential ABA & Speech Therapy
05.2018 - 06.2021
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Supported client using principles of applied behavior analysis.
Education
Bachelor of Science - Health Studies Management/Marketing-Business Minor
University of Louisiana At Monroe
Monroe, LA 05.2001 -
Skills
Intervention management
Documentation skills
Interpersonal Communication
Data Entry
HIPAA Compliance
Interdepartmental Functions Coordination
Information Systems Development
Certification
RBT - Registered Behavior Technician, Behavior Analyst Certification Board
References
- Tiffany Rigal | Blooming Potential ABA & Speech Therapy | (318)582-5889
- Shawnie Alford | American Insurance Management | (318)654-4688
- Kelly Lodgen | Winnsboro Medical Clinic | (318)282-7539
Timeline
Behavioral Health Clinic Coordinator
Affinity Health Group
05.2023 - 10.2023
Registered Behavior Technician
Behavioral Developmental Services, LLC
10.2021 - 07.2022
Registered Behavior Technician
Blooming Potential ABA & Speech Therapy
05.2018 - 06.2021
Bachelor of Science - Health Studies Management/Marketing-Business Minor
University of Louisiana At Monroe
05.2001 -