Victoria Wood
Baton Rouge
Summary
Detail-oriented and proactive individual with a background in customer service and administrative support. Proven ability to organize tasks and collaborate with teams to improve processes and elevate customer experience. Eager to contribute skills to a dynamic organization.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Arthur Laughlin
Slidell
05.2022 - Current
- Facilitated communications by forwarding emails and managing correspondence to ensure timely responses.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Cashier/Customer Service Representative
Sams Club
Baton Rouge
01.2025 - 12.2025
- Collaborated with team members to enhance customer service experience and streamline checkout processes.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
Retail Sales Associate
Blue Magnolia Boutique
Mandeville
06.2024 - 01.2025
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Demonstrated knowledge of store products and services.
- Kept informed about new products arriving at store on a regular basis.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Tax appealer
Louisiana Property Tax Consultants
Slidell
05.2021 - 07.2024
- Analyzed complex data sets to identify trends and provide actionable insights for tax appeal strategies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Slidell High School
Slidell, LA04-2024
Skills
- Multi-task management
- Social media savvy
- Retail merchandising
- Excellent communication skills
- Staff collaboration
- Attention to detail
- Problem solving
- Fast Learner
Timeline
Cashier/Customer Service Representative
Sams Club
01.2025 - 12.2025
Retail Sales Associate
Blue Magnolia Boutique
06.2024 - 01.2025
Personal Assistant
Arthur Laughlin
05.2022 - Current
Tax appealer
Louisiana Property Tax Consultants
05.2021 - 07.2024
High School Diploma -
Slidell High School