Vilma Guifarro
Baton Rouge
Summary
Experienced in leading and motivating teams. Excels in monitoring performance, delegating tasks, and fostering a people-oriented work environment. Strong grasp on managing daily operations and facilitating effective team communication. Adept at ensuring smooth workflow and achieving organizational goals. Collaborative nature and resourcefulness enable identification of needs and delivery of innovative solutions that drive success.
Overview
9
9
years of professional experience
Work History
Team Leader
Wesport linen services
01.2022 - 09.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects
- Developed strategies for problem solving and conflict resolution among team members
- Conducted regular performance reviews to assess individual team member progress
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions
- Established clear expectations for employees, providing guidance when needed
- Monitored daily workflow to ensure adherence to established policies and procedures
Closing Manager
Jason's Deli
05.2015 - 03.2019
- Supervised and coordinated activities of closing staff to ensure smooth shift operation
- Resolved customer complaints in a professional manner while maintaining the highest level of customer service
- Maintained accurate records of all transactions, deposits and other data required by management
- Ensured compliance with safety standards and local health codes within the store environment
Education
High School -
Institute Leon Alvarado
11.2000
Skills
- Cash Handling
- Team Supervision
- Shift Scheduling
- Conflict Resolution
- Team assessment
- Team motivation
- Team Check-Ins
- Coaching and Mentoring
- Goal Setting
- Leadership
- Staff Training
- Workplace Safety
- Task Delegation
- Teamwork and collaboration
- Problem-solving
- Team supervision
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Team Leader
Wesport linen services
01.2022 - 09.2024
Closing Manager
Jason's Deli
05.2015 - 03.2019
High School -
Institute Leon Alvarado
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