Violenn Simmons
Baker
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
8
8
years of professional experience
Work History
Amazon FBA Seller
Amazon
Zachary
06.2021 - 06.2024
- Conducted market research to identify new products and trends in the Amazon Marketplace.
- Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Researched and identified potential suppliers for sourcing new items.
Customer Service Manager
Bernard‘s kitchen
Houston
12.2016 - 06.2023
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Monitored staff performance to ensure adherence to customer service standards.
Education
High School Diploma -
Wilkerson County
Woodville Mississippi05-1999
Skills
- Market research
- Inventory management
- Pricing strategy
- Supplier sourcing
- Customer service
Websites
Affiliations
- I absolute love helping others I’m well professional in selling trade r buying products I believe in all my customers being well satisfy My profound is to make sure that’s my job is indeed well performed my ability r to make sure that’s every product are in good condition I recommend the best quality to each customer I absolute love being a good customer service representative
References
References available upon request.
Timeline
Amazon FBA Seller
Amazon
06.2021 - 06.2024
Customer Service Manager
Bernard‘s kitchen
12.2016 - 06.2023
High School Diploma -
Wilkerson County