Vivy Emerson
Coushatta
Summary
Dynamic and results-driven professional with experience as a Curbside Shopper at Brookshire Grocery, excelling in speed and efficiency while ensuring safety and quality. Proven ability to enhance customer satisfaction through personalized service and effective communication. Proficient in mobile app technology, demonstrating initiative and strong problem-solving skills in high-pressure environments.
Skilled in providing excellent customer service and efficient order fulfillment in fast-paced environment, looking to transition into new field. Developed strong organizational and multitasking skills while working in high-demand setting. Seeking to apply these abilities in new and challenging role.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
Brookshire Grocery
06.2025 - 07.2025
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders and handling payments.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Counter Salesperson
Dairy Palace
04.2024 - 07.2024
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store closing procedures, ensuring security and readiness for business operations.
Education
High School Diploma -
Wills Point High School
Wills Point, TX05-2025
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
Timeline
Curbside Shopper
Brookshire Grocery
06.2025 - 07.2025
Counter Salesperson
Dairy Palace
04.2024 - 07.2024
High School Diploma -
Wills Point High School
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