Vincent Nguyen
New Orleans
Summary
Attentive receptionist and cashier with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating schedules. Organized and dedicated with several years of hands-on experience. Filled in for other jobs as well, such as servicing customers with drinks, restocking supplies, cleaning, and helping nail techs prepare for their customers.
Overview
4
4
years of professional experience
Work History
Receptionist
3D Diamond Nails Salon
New Orleans
05.2021 - Current
- Greeted visitors and provided them with assistance.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Assisted customers when off the desk to help with needs such as age and disabilities.
- Restocked supplies to help with the business.
- Clean the salon to ensure cleanliness when off the desk.
Education
High School Diploma -
Benjamin Franklin High School
New Orleans, LA05-2023
Some College (No Degree) - Computer Science
University of New Orleans
New Orleans, LASkills
- Customer service
- Appointment scheduling
- Cash handling
- Greeting and seating clients
- Reception desk management
- Phone etiquette
- Active listening
- Task prioritization
- Multi-tasking experience
Languages
Vietnamese
Elementary
Affiliations
Done traditional art and is looking into possible digital art as a hobby.
Timeline
Receptionist
3D Diamond Nails Salon
05.2021 - Current
High School Diploma -
Benjamin Franklin High School
Some College (No Degree) - Computer Science
University of New Orleans
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