Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wesley Read

Shreveport

Summary

Dynamic professional with a proven track record at Auntie Anne's Pretzels, excelling in customer service and problem-solving. Enhanced store efficiency through strategic merchandising and effective cash management. Skilled in troubleshooting and equipment maintenance, ensuring optimal operations and compliance with safety standards. Committed to delivering exceptional customer experiences and driving sales growth.

Professional maintenance worker with strong expertise in equipment upkeep and facility management. Proven track record in troubleshooting, repair, and preventative maintenance, ensuring operational efficiency. Known for effective teamwork, adaptability, and results-driven approach. Skilled in using various tools and adhering to safety protocols, contributing to reliable and productive work environment.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Auntie Anne's Pretzels
03.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Lead Cook

First Watch
08.2019 - 11.2024
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.

Dishwasher /Line Cook

First Watch Daytime Cafe
05.2015 - 08.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Followed supervisor instructions to complete tasks on time.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Night Maintenance Technician

Cracker Barrell Old Country Store
11.2012 - 08.2016
  • Conducted routine inspections of facility systems such as HVAC and electrical systems to ensure optimal functionality.
  • Contributed ideas for continuous improvement initiatives that led to process optimizations.
  • Reduced downtime with efficient troubleshooting and diagnosis of mechanical issues.
  • Improved plant efficiency by identifying areas for process improvement and implementing new procedures.
  • Ensured compliance with industry regulations and standards during all maintenance activities.
  • Collaborated with cross-functional teams to resolve complex technical issues and optimize processes.
  • Maintained accurate records of all maintenance activities, facilitating effective communication among team members and management.
  • Ensured smooth operations by maintaining a clean, organized, and safe work environment.
  • Enhanced equipment performance through regular inspection, calibration, and lubrication tasks.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

No Degree - Mass Communication

Edward Waters College
Jacksonville, FL

High School Diploma -

Jean Ribault High School
Jacksonville, FL
05-2007

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Hand and power tools
  • Verbal communication
  • Groundskeeping
  • Tool management
  • Safety awareness
  • Drywall repair
  • Troubleshooting skills
  • Parts replacement
  • Machine lubrication
  • Painting
  • Equipment installation
  • OSHA
  • System installations
  • Drywalling

Timeline

Assistant Store Manager

Auntie Anne's Pretzels
03.2024 - Current

Lead Cook

First Watch
08.2019 - 11.2024

Dishwasher /Line Cook

First Watch Daytime Cafe
05.2015 - 08.2019

Night Maintenance Technician

Cracker Barrell Old Country Store
11.2012 - 08.2016

No Degree - Mass Communication

Edward Waters College

High School Diploma -

Jean Ribault High School

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Wesley Read