Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Warner

Lake Charles

Summary

Customer-focused hospitality and retail professional with 5 years of experience at Contraband Bayou Golf Club. Skilled in customer service, cash handling, and problem-solving in fast-paced environments. Strong communicator with a proven ability to create positive guest experiences while maintaining professionalism under pressure.

Overview

7
7
years of professional experience

Work History

Golf Shop Attendant

Contraband Bayou, L'auberge Casino
Lake Charles, LA
04.2020 - Current
  • Aided customers with merchandise selection and ensured a positive shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions promptly.
  • Provided excellent customer service by addressing questions and resolving issues effectively.
  • Collaborated with management to implement process improvements for shop operations.

Internship Student

Johnny Sanchez, L'auberge Casino
Lake Charles, LA
09.2024 - 11.2024
  • Prepared and cooked menu items according to recipes and standards.
  • Maintained cleanliness and organization of kitchen workstations.
  • Collaborated with team members to ensure timely service delivery.
  • Supported chefs in developing new menu items and specials.

Lead Sales Associate

Blu Spero Boutique
Lake Charles, LA
07.2019 - 02.2020
  • Led sales team in achieving monthly targets through product placement and customer engagement.
  • Developed strong relationships with clients, fostering loyalty and repeat business through personalized service.
  • Handled cash register operations and customer transactions to process payments.

Education

Associate of Applied Science - Culinary Arts

Sowela Technical Community College
Lake Charles, LA
12-2024

Skills

  • Strong customer service and approachability
  • Flexibility
  • Ability to work in high energy environments
  • Email and digital communication
  • Multitasking multiple guest needs at once
  • Sales-minded attitude

Timeline

Internship Student

Johnny Sanchez, L'auberge Casino
09.2024 - 11.2024

Golf Shop Attendant

Contraband Bayou, L'auberge Casino
04.2020 - Current

Lead Sales Associate

Blu Spero Boutique
07.2019 - 02.2020

Associate of Applied Science - Culinary Arts

Sowela Technical Community College
Whitney Warner