Whitney Gipson
Shreveport
Summary
Energetic, organized, enthusiastic, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering strong interpersonal, excellent time management and problem-solving skills. Strong desire to make healthy connections, influence, learn, and educate.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Central Station Operator
Guardian Alarm Systems
08.2023 - 08.2024
- Maintained proficiency in various alarm monitoring software, ensuring efficient and effective response to emergencies.
- Provided excellent customer service through professional communication skills when addressing client concerns or inquiries over the phone or email.
- Worked closely with fellow operators as part of a cohesive team that consistently met company performance standards and expectations.
Front Desk Receptionist
Hampton Inn & Suites By Hilton
04.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
Sales Specialist
Dillard’s
11.2018 - 03.2020
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded quarterly sales goals by 50% in brand, Free People, in 2019.
Key Holder
J.Jill
05.2016 - 05.2018
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Engaged with and educated customers about product and service offerings and newly released offerings which helped increased sells.
- Prepared merchandise for distribution and placement by assisting in visual changes in floorsets.
Education
Website Design And Interactive Media
Art Institute of Pittsburgh - Online Division
Web Development/ Design
Bossier Parish Community College
Bossier City, LAEKG Technician
Louisiana State University At Shreveport
Shreveport, LA12.2022
Certification
- CCT - Certified Cardiographic Technician, Certificate of Completion, Louisiana State University-Shreveport - December 2022
- Certificate of Completion, - National Workforce Career Association - December 2022
- Adult, Child, and Baby First Aid/CPR/AED, Online, American Red Cross - October 2021
- Certified Personal Stylist, School of Style - November 2020
Timeline
Central Station Operator
Guardian Alarm Systems
08.2023 - 08.2024
Front Desk Receptionist
Hampton Inn & Suites By Hilton
04.2021 - 05.2022
Sales Specialist
Dillard’s
11.2018 - 03.2020
Key Holder
J.Jill
05.2016 - 05.2018
Website Design And Interactive Media
Art Institute of Pittsburgh - Online Division
Web Development/ Design
Bossier Parish Community College
EKG Technician
Louisiana State University At Shreveport
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