Whitney Pleasant
Winnsboro
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Food Truck Manager
Tickle My Ribs Food Truck
Winnsboro
10.2023 - Current
- Managed daily food truck operations.
- Ensured compliance with health and safety regulations during service.
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Organized involvement in local events, meetings and parties to serve as caterers or food vendors.
- Set up and broke down food truck station, ensuring cleanliness and organization.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Customer Service Representative
Sedgwick Claims Management
Memphis
12.2020 - 10.2023
- Managed customer inquiries through phone and email communication.
- Documented interactions in claims management systems for accurate record-keeping.
- Assisted clients in understanding their claims process and requirements clearly.
- Handled escalated customer complaints with professionalism and empathy.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Sales Associate
Walmart
Winnsboro
03.2014 - 10.2020
- Assisted customers with product inquiries and service needs.
- Operated cash register and processed customer transactions efficiently.
- Provided product recommendations based on customer preferences and trends.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Carhop Server
Sonic
Winnsboro
08.2007 - 02.2014
- Delivered food and beverages to customers in a timely manner.
- Ensured customer orders were accurate and complete.
- Operated POS system for order processing and payments.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
Education
Dental Assistant -
Unitech Training Academy
Winnsboro05-2018
High School Diploma -
Franklin Parish High School
Winnsboro, LA05-2010
Skills
- Customer relationship management
- Food safety
- Inventory management
- Team leadership
- Time management
- Problem solving
- Effective communication
- Active listening
- Adaptive team player
Timeline
Food Truck Manager
Tickle My Ribs Food Truck
10.2023 - Current
Customer Service Representative
Sedgwick Claims Management
12.2020 - 10.2023
Sales Associate
Walmart
03.2014 - 10.2020
Carhop Server
Sonic
08.2007 - 02.2014
Dental Assistant -
Unitech Training Academy
High School Diploma -
Franklin Parish High School