Dependable Service Helper with experience in a variety of customer service roles. Strengths include problem-solving, multitasking and communication skills, which have been utilized to improve overall customer satisfaction. Demonstrated ability to support team objectives by consistently delivering high-quality, timely assistance.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Service Helper
Altrad sparrows
Slidell
04.2025 - Current
Assisted technicians with equipment maintenance and repair tasks.
Organized tools and materials for efficient service operations.
Supported safety inspections to ensure compliance with regulations.
Maintained clean and orderly workspaces for productivity.
Collaborated with team members to streamline service procedures.
Followed standard operating procedures to enhance service quality.
Followed all safety guidelines when performing repair tasks.
Operated forklifts to move large items around the facility safely.
Repaired small engine components such as spark plugs, filters, carburetors and fuel systems.
Assisted in unloading and stocking deliveries.
Installed or replaced machinery, equipment and components.
Communicated effectively with supervisors regarding service progress and needs.
Employee
Tractor Supply
Covington
07.2024 - 04.2025
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Exceeded customer satisfaction by finding creative solutions to problems.
Helper
Octagon doors and windows
Abita Springs
07.2024 - 04.2025
Assisted in assembling doors and windows for residential projects.
Maintained tools and equipment to ensure optimal performance.
Collaborated with team members to streamline production processes.
Followed safety protocols to maintain a safe working environment.
Supported quality control by inspecting finished products for defects.
Loaded and unloaded materials from delivery trucks as needed.
Performed other duties as assigned by supervisor or manager.
Maintained organization, cleanliness, and safety in work areas.
Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Worked closely with management team to ensure proper execution of daily operations.
Greeted customers warmly upon arrival and provided them with information about products or services available.
Busboy
Mandeville seafood
Mandeville
03.2023 - 07.2024
Maintained cleanliness of dining areas and ensured proper table settings.
Assisted servers by delivering food and beverages promptly to tables.
Cleared and reset tables efficiently for incoming guests during peak hours.
Handled dishware by washing, drying, and organizing items in designated areas.
Monitored dining area for guest needs and communicated requests to servers.
Supported team members in maintaining a positive dining experience for guests.
Followed health and safety standards while performing daily cleaning tasks.
Cleaned and sanitized tables, chairs, and booths after each customer's departure.
Cleared tables to maintain high turnover rate and minimize wait times.
Checked on guests periodically throughout their mealtime to ensure satisfaction with their dining experience.
Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
Followed safety guidelines when handling hot plates or sharp objects like knives and forks.
Education
Boseight Training, Fire Rescue, Fall Protection, Crane Operating And Rigging, Rigg Pass, Forklift, Confined Space - Certifications
Rely On, Altrad Sparrows
05.2025 - 08.2025
Fountainbleau High School
Mandeville, Louisiana
Skills
Equipment maintenance
Forklift operation
Small engine repair
Safety inspections
Customer relationship management
Inventory management
Service scheduling
Problem solving
Effective communication
Team collaboration
Attention to detail
Safety compliance
Empathy and patience
Reliability and punctuality
Team player attitude
Strong work ethic
Continuous improvement
Multitasking Abilities
Time management abilities
Problem-solving
Excellent communication
Adaptability
Task prioritization
Hand-eye coordination
Physical strength
Teamwork
Timeline
Boseight Training, Fire Rescue, Fall Protection, Crane Operating And Rigging, Rigg Pass, Forklift, Confined Space - Certifications