William Yount
Shreveport
Summary
Dynamic co-owner at Advanced Services of Louisiana, recognized for enhancing brand visibility and driving sales growth. A fast learner with excellent attention to detail, I fostered a collaborative team environment while training staff. Proven ability to manage and lead a team yet humble enough to follow instructions and a willingness to learn new things.
Overview
20
20
years of professional experience
Work History
Co-Owner/Operator
Advanced Services of Louisiana
Shreveport, LA
11.2021 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand visibility and drive sales growth.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Fostered a positive work environment by encouraging open communication channels among employees while maintaining high ethical standards.
Shift Leader
Sam’s Town Casino
Shreveport, LA
10.2016 - 09.2017
- Supervised daily operations to ensure efficient service delivery and adherence to safety standards.
- Trained and mentored new staff, enhancing team performance and service quality.
- Implemented workflow improvements, increasing operational efficiency during peak hours.
- Monitored compliance with gaming regulations, maintaining a secure and safe environment for guests.
- Collaborated with management to develop strategies for improving customer satisfaction scores.
- Led team meetings to communicate objectives, share feedback, and foster a positive work culture.
- Resolved guest concerns promptly, contributing to enhanced guest loyalty and retention rates.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Barback
Larry Flynt's Hustler Club
Shreveport, LA
07.2016 - 10.2016
- Assisted bartenders by replenishing stock and organizing supplies efficiently.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Collaborated with team members to enhance service speed during peak hours.
Barback
The Office Food and Spirits
Shreveport, LA
03.2016 - 07.2016
- Trained junior staff on best practices for maintaining bar operations and customer service.
- Streamlined workflow processes to optimize efficiency in high-volume environments.
- Implemented new organizational strategies for managing glassware and tools effectively.
- Fostered positive guest experiences through attentive service and proactive problem-solving skills.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
Mechanic
Broadmoor Garage
Shreveport, LA
03.2015 - 06.2016
- Diagnosed mechanical issues using advanced diagnostic tools and technology.
- Performed routine maintenance on various vehicle types to ensure optimal performance.
- Collaborated with team members to streamline repair processes and enhance efficiency.
- Trained junior mechanics on safety protocols and repair techniques, fostering skill development.
Barback
Riverside Warehouse
Shreveport, LA
12.2015 - 03.2016
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Barback
Kokopellis Night Club
Shreveport, LA
09.2015 - 03.2016
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
- Learned how to make wide variety of mixed drinks.
Barback
Phoenix Underground Night Club
Shreveport, LA
12.2014 - 12.2015
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Mechanic
Certified Auto and Diesel Repair
Shreveport, LA
12.2014 - 03.2015
- Implemented quality control measures to improve service accuracy and customer satisfaction.
- Oversaw complex repairs, ensuring adherence to industry standards and best practices.
- Managed inventory of parts and supplies, optimizing resource allocation for repairs.
- Developed training materials to enhance staff knowledge on emerging automotive technologies.
Yard Maintenance Worker
Hoogland’s Landscaping
Bossier City, LA
09.2013 - 02.2014
- Operated landscaping equipment to maintain grounds and enhance aesthetic appeal.
- Performed routine lawn care, including mowing, trimming, and edging for optimal presentation.
- Implemented efficient waste disposal processes to ensure clean and safe environments.
- Monitored plant health and identified pest issues to promote sustainable growth practices.
Assistant Martial Arts Instructor
Paks Karate
Haughton, LA
04.2013 - 09.2013
- Instructed and supervised martial arts classes for various skill levels, ensuring safety and technique adherence.
- Developed lesson plans that enhanced student engagement and skill progression across multiple age groups.
- Mentored junior instructors, providing guidance on effective teaching strategies and classroom management techniques.
- Organized and led workshops to improve students' performance in competitions and belt testing events.
Land Surveyor Technician - Eyeman
Coyle Engineering
Bossier City, LA
01.2013 - 08.2013
- Conducted land surveys using GPS and total stations for precise boundary determination.
- Assisted in preparing survey drawings and reports, ensuring compliance with local regulations.
- Collaborated with project managers to develop efficient surveying plans and timelines.
- Trained junior technicians on surveying techniques and equipment operation for skill enhancement.
Land Survey Technician - Rodman/Eye Man
NTB Associates Inc
Shreveport, LA
04.2010 - 01.2013
- Conducted land surveys utilizing total stations and GPS equipment to ensure accurate measurements.
- Prepared and maintained detailed survey documentation, including maps and reports for project stakeholders.
- Assisted in analyzing survey data to support engineering and construction projects effectively.
- Collaborated with engineers to interpret survey results, ensuring alignment with project specifications.
Team Member
Taco Bell
Bossier City, LA
06.2006 - 04.2010
- Executed daily operational tasks to ensure efficient workflow and maintain high standards of service.
- Collaborated with team members to streamline processes and enhance customer satisfaction consistently.
- Trained new staff on operational procedures, promoting adherence to safety protocols and best practices.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of supplies.
Barback
Rockin Rodeo Night Club
Bossier City, LA
07.2008 - 05.2009
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Laborer
Truebond Masonry
Haughton, LA
09.2007 - 05.2009
- Operated heavy machinery to complete various construction projects efficiently.
- Assisted in site preparation, including clearing debris and organizing materials for optimal workflow.
- Maintained tools and equipment, ensuring proper functionality and adherence to safety standards.
- Collaborated with team members to execute daily tasks and meet project deadlines consistently.
Barback
RWB Nightlife
Bossier City, LA
09.2007 - 07.2008
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Checked ID cards and verified bar guests were of legal age.
Education
GED / Vocational Certification - GED / Data Entry
Job Corps
Shreveport, LA07.2007
Skills
Fast learner
Excellent attention to detail
Highly dependable
Works well with others
Leads by example
Timeline
Co-Owner/Operator
Advanced Services of Louisiana
11.2021 - Current
Shift Leader
Sam’s Town Casino
10.2016 - 09.2017
Barback
Larry Flynt's Hustler Club
07.2016 - 10.2016
Barback
The Office Food and Spirits
03.2016 - 07.2016
Barback
Riverside Warehouse
12.2015 - 03.2016
Barback
Kokopellis Night Club
09.2015 - 03.2016
Mechanic
Broadmoor Garage
03.2015 - 06.2016
Barback
Phoenix Underground Night Club
12.2014 - 12.2015
Mechanic
Certified Auto and Diesel Repair
12.2014 - 03.2015
Yard Maintenance Worker
Hoogland’s Landscaping
09.2013 - 02.2014
Assistant Martial Arts Instructor
Paks Karate
04.2013 - 09.2013
Land Surveyor Technician - Eyeman
Coyle Engineering
01.2013 - 08.2013
Land Survey Technician - Rodman/Eye Man
NTB Associates Inc
04.2010 - 01.2013
Barback
Rockin Rodeo Night Club
07.2008 - 05.2009
Laborer
Truebond Masonry
09.2007 - 05.2009
Barback
RWB Nightlife
09.2007 - 07.2008
Team Member
Taco Bell
06.2006 - 04.2010
GED / Vocational Certification - GED / Data Entry
Job Corps