William Paine Carter
West Monroe
Summary
Results-driven sales and customer service professional with experience in retail operations, customer engagement, and inventory management. Skilled in building strong customer relationships, identifying needs, and recommending products through consultative selling techniques. Proven ability to maintain organized inventory, ensure compliance with safety regulations, and contribute to team success through effective communication, reliability, and adaptability. Dedicated to delivering exceptional customer experiences and maintaining a safe, organized, and efficient work environment.
Overview
11
11
years of professional experience
Work History
Sales Associate, Gun Bar
TP Outdoors
Monroe, LA
08.2023 - Current
- Assisted customers in product selection, delivering personalized service to enhance shopping experience.
- Maintained product displays and inventory organization, ensuring optimal presentation and stock levels.
- Conducted sales transactions accurately using point-of-sale systems, ensuring efficient checkout processes.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Developed relationships with regular clients, fostering loyalty through exceptional service and follow-up communication.
- Ensured compliance with state laws and regulations surrounding firearm sales, maintaining legal standards consistently within operations.
Retail Merchandiser
Academy Sports and Outdoors
West Monroe, LA
11.2021 - 08.2023
- Trained new team members on merchandising standards and best practices.
- Utilized planograms to maximize space efficiency and improve customer experience.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Removed damaged, out-of-code, and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
Operator's Assistant
Louisiana Plastic Industries
West Monroe, LA
10.2021 - 11.2021
- Assisted machine operators in the setup, operation, and monitoring of extrusion equipment to support efficient production processes.
- Supplied raw materials, maintained production flow, and performed quality inspections to ensure products met company standards.
- Maintained a clean, organized, and safe work environment while adhering to safety regulations, company policies, and standard operating procedures.
Saw Operator
Greif
West Monroe, LA
06.2021 - 10.2021
- Operated saw machinery to cut materials according to specifications while maintaining production quality and efficiency.
- Measured and inspected finished products using precision tools to verify compliance with quality, functional, and cosmetic standards.
- Performed equipment inspections, routine maintenance, and basic adjustments while ensuring adherence to safety procedures and production requirements.
Warehouse Associate
Sports South LLC
Shreveport, LA
03.2015 - 06.2021
- Operated forklifts, pallet jacks, and handheld scanners to safely move, track, and organize materials throughout warehouse operations.
- Received, inspected, stocked, and maintained inventory while ensuring accurate records and inventory control.
- Picked, packed, labeled, loaded, and shipped customer orders with a strong focus on accuracy and timely delivery.
- Organized storage areas and maintained a clean, efficient warehouse environment to improve workflow and space utilization.
- Trained new team members on safety procedures, equipment operation, and warehouse processes to support compliance and productivity.
Education
High School Diploma -
Northwood High School
Shreveport, LASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
- Adaptability
- Inventory management
- Product merchandising
- Firearms safety awareness
- ATF compliance knowledge
- Background check processing
- Point-of-Sale (POS) Systems
- Money Handling
Timeline
Sales Associate, Gun Bar
TP Outdoors
08.2023 - Current
Retail Merchandiser
Academy Sports and Outdoors
11.2021 - 08.2023
Operator's Assistant
Louisiana Plastic Industries
10.2021 - 11.2021
Saw Operator
Greif
06.2021 - 10.2021
Warehouse Associate
Sports South LLC
03.2015 - 06.2021
High School Diploma -
Northwood High School