Williams De La Rosa
New Orleans
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Store Specialist Customer Service
The Sherwin-Williams Company
07.2024 - 06.2025
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Retail Sales Associate
AutoZone
08.2023 - 06.2024
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Operated equipment such as fork trucks and skidders.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Customer Service Representative
AMOV International Teleservices
12.2016 - 01.2018
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Associate of Science - Computer Networking
Delgado Community College
New Orleans, LA09-2027
High School Diploma -
Liceo San Vicente De Paúl
07.2014
Skills
- Effective team collaborator
- Retail store operations
- Customer service
- Analytical problem-solving
- Comprehensive understanding of products
- Efficient truck unloading
- Composed presence
- Approachable demeanor
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Store Specialist Customer Service
The Sherwin-Williams Company
07.2024 - 06.2025
Retail Sales Associate
AutoZone
08.2023 - 06.2024
Customer Service Representative
AMOV International Teleservices
12.2016 - 01.2018
High School Diploma -
Liceo San Vicente De Paúl
Associate of Science - Computer Networking
Delgado Community College
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