Xavier Wilson
New Orleans
Summary
Dynamic Building Operations Specialist at the University of New Orleans with proven leadership and communication skills. Successfully enhanced visitor satisfaction and operational efficiency while managing events. Proficient in MS Office and CRM software, I excel in creating welcoming environments and driving community initiatives through strategic collaboration and research.
Overview
3
3
years of professional experience
Work History
Building Operations Specialist
University of New Orleans
New Orleans
02.2025 - Current
- Manage building operations, ensuring smooth daily functions and visitor satisfaction.
- Provide front desk and concierge services, addressing inquiries with precision.
- Facilitate room adjustments and coordinate events, enhancing operational efficiency.
- Guide university visitors, offering clear and accurate information.
- Promote a welcoming environment, contributing to positive campus experiences.
Real Estate/ Consulting Intern
Green Coast Enterprises
New Orleans
09.2024 - 01.2025
- Supported real estate projects using Louisiana Historic Tax credits, enhancing community growth.
- Identified development opportunities, boosting neighborhood initiatives through thorough research.
- Collaborated with commercial clients on waste management, achieving improved sustainability.
- Consulted with schools on energy efficiency, analyzing two years of data for actionable insights.
Student Research Intern
City of Lake Charles
Lake Charles
05.2024 - 08.2024
- Researched opportunities and strategies for City Administration to revitalize downtown and other crucial development areas.
- Worked with community partners to further conversations on community development.
- Researched and worked with colleagues to find sources for funding from Federal, State, and Local agencies for local community development and economic development.
- Worked with colleagues to identify proposals and use cases for Federal Grants from the Department of Housing and Urban Development, Specifically Community Development Block Grants and Community Development Block Grants-Disaster Relief.
- Created proposals for programs that encourage economic development within the downtown area.
- Created proposals for programs that allocate funding for urban development and infill development within the general city area.
- Collaborated with departments such as community development, planning and zoning, finance, park and recreation, to give input and feedback on programs and their effectiveness.
- Collaborated with the economic development coordinator to ideate strategies to assist small and local business within the community.
Student Researcher (Tolmas Scholar)
University of New Orleans Outreach Center
New Orleans
01.2024 - 05.2024
- Worked with a mentor on self-guided economic research topics.
- Create presentations based on topics that have been researched.
- Write journalist style articles on financial topics of interest.
- Facilitate discussion of financial topics with colleagues.
Student Fundraiser
University of New Orleans Outreach Center
New Orleans
08.2023 - 01.2024
- Facilitated communication about numerous University Events by using numerous CRM and constituent management software.
- Established rapport with constituents using video messaging, email messaging, and phone calls.
- Solicited donations that funded areas of greatest needs, student scholarships, and college specific initiatives.
- Educated constituents on the effects of their contributions via email and video messaging software.
Student Worker, SGA Clerk of Senate
University of New Orleans
New Orleans
01.2023 - 08.2023
- Worked within the student government office as the liaison between students and student government officials.
- Responsible for the procurement of meeting minutes. Expedited the delivery of meeting minutes to university administration.
- Authorized the display of advertising and media on student government property.
- Educated students on the role of student government and the process of interacting with student government.
- Guided student organization through the process of receiving funding from the student government.
Idea Institute Program Cohort Member
Idea Village
New Orleans
04.2023 - 06.2023
- Attained skills regarding the creation and continuing operations of startup ventures and early-stage business ventures.
- Successfully implemented the main principles of the lean start up method.
- Worked with mentors to gather a greater understanding of the venture capital industry.
- Created exercises to test economic viability of startup ventures.
- Conducted numerous customer discovery interviews to establish viability for start up ideas.
Summer Intern
Sam's Club/Walmart
Lake Charles
05.2022 - 08.2022
- Interned under store management to assist with daily store operations.
- Ensure member satisfaction metrics were to company standard by providing personalized member interactions.
- Educated members on financial products offered by the company.
- Reduced shrinkage within store by ensuring purchases were accurate and accounted for.
- Used internal system to gather members produce and ensure that orders were accurate.
Education
Bachelor of Arts - Finance
University of New Orleans
New Orleans, LA12.2025
Skills
- Communication
- Organization
- Leadership
- MS Office
- CRM software
- Blackbaud
- Gravyty
Timeline
Building Operations Specialist
University of New Orleans
02.2025 - Current
Real Estate/ Consulting Intern
Green Coast Enterprises
09.2024 - 01.2025
Student Research Intern
City of Lake Charles
05.2024 - 08.2024
Student Researcher (Tolmas Scholar)
University of New Orleans Outreach Center
01.2024 - 05.2024
Student Fundraiser
University of New Orleans Outreach Center
08.2023 - 01.2024
Idea Institute Program Cohort Member
Idea Village
04.2023 - 06.2023
Student Worker, SGA Clerk of Senate
University of New Orleans
01.2023 - 08.2023
Summer Intern
Sam's Club/Walmart
05.2022 - 08.2022
Bachelor of Arts - Finance
University of New Orleans
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