Dedicated server with a strong focus on customer service and attention to detail. Proven ability to handle inquiries effectively and ensure guest satisfaction in high-volume environments.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Server
El Patrón Mexican grill
Slidell
08.2024 - Current
Provided exceptional customer service to enhance dining experiences.
Took orders and communicated with the kitchen staff effectively.
Maintained cleanliness and organization of dining and service areas.
Assisted in training new servers on menu items and service protocols.
Processed payments and managed cash register transactions accurately.
Recommended food and drink pairings to guests based on preferences.
Handled customer inquiries and resolved issues promptly and professionally.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Operated POS terminals to input orders, split bills, and calculate totals.
Hostess
El Patrón Mexican grill
Slidell
05.2023 - 08.2024
Greeted and seated guests promptly upon arrival at the restaurant.
Managed reservation system to ensure smooth guest flow during busy hours.
Coordinated with servers to ensure timely service for seated guests.
Maintained cleanliness and organization of waiting area and dining space.
Assisted in training new hosts on customer service standards and procedures.
Greeted guests warmly upon arrival, seating them promptly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Busser
Él paso Express
Slidell
06.2022 - 10.2022
Cleaned and organized dining areas to maintain a welcoming environment.
Assisted servers by delivering food and beverages promptly.
Set up and broke down tables for various dining events.
Supported team during busy shifts by anticipating needs.
Bussed and reset tables in an orderly fashion.
Wiped down and cleaned chairs, booths, and highchairs.