Yazmine Crew
Shreveport
Summary
Mental health professional with extensive background in therapeutic care and patient support. Known for effective collaboration and adaptability in dynamic healthcare settings. Focused on delivering compassionate care and fostering positive, team-oriented environment.
Experienced with therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures supportive and empathetic approach to mental health care.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Mental Health Technician
Brentwood Hospital
Shreveport, LA
06.2025 - Current
- Monitored patient behavior and reported significant changes to nursing staff.
- Assisted in implementing individualized care plans for diverse patient needs.
- Provided emotional support and crisis intervention during stressful situations.
- Conducted daily rounds to ensure patient safety and compliance with treatment protocols.
- Collaborated with multidisciplinary teams to enhance overall patient care strategies.
- Educated patients on coping mechanisms and rehabilitation techniques effectively.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Sales Manager/Store Manager
Citi Trends
Shreveport, LA
12.2023 - 09.2024
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training new team members each month
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction
Sales Associate
Walmart
Shreveport, LA
08.2021 - 11.2022
- Streamlined inventory management to eliminate the need for stock replenishment
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Communicated with customer support for clarity on questions that were not answered in the online
- Established personal connections with customers, exceeding customer service expectations
Education
High School Diploma - undefined
Captain Shreve
Shreveport, LA05.2022
Skills
- Customer service, Cashiering, Food service, Leadership, Communication skills, Sales, Cash handling
- Stress reduction techniques
- De-escalation techniques
- Behavior observation
- Behavior management
- Patient safety management
- Crisis intervention
- Bilingual in language and language
- Behavioral management
- Progress monitoring
- Substance abuse awareness
- Treatment Planning
- Medication administration
- Anger management
- Family relations
Timeline
Mental Health Technician
Brentwood Hospital
06.2025 - Current
Sales Manager/Store Manager
Citi Trends
12.2023 - 09.2024
Sales Associate
Walmart
08.2021 - 11.2022
High School Diploma - undefined
Captain Shreve