Summary
Overview
Work History
Education
Skills
Certification
AAPT Level 3
Timeline
Generic

Yolanda Brooks

Ferriday

Summary

Compassionate Social Worker skilled in crisis intervention, patient assessment, and individualized care planning. Committed to enhancing patient well-being through effective documentation and collaboration with multidisciplinary teams.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Central Louisiana Ice Processing Center
Jena, LA
10.2025 - Current
  • Assisted in monitoring patient behavior and emotional responses during therapy sessions.
  • Documented patient progress and observations accurately in electronic health records.
  • Collaborated with multidisciplinary teams to create effective treatment plans for patients.
  • Supported daily living activities to enhance patient independence and quality of life.
  • Implemented coping strategies and behavioral interventions under supervision.
  • Ensured compliance with safety protocols to maintain a secure therapeutic environment.
  • Engaged patients in recreational activities to promote social interaction and engagement.
  • Participated in staff training sessions to improve knowledge of behavioral health practices.
  • Conducted client rounds to check on residents.
  • Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Maintained patient records, documenting changes in patient condition.
  • Collaborated closely with mental health professionals with treatment plan implementation.

Intaker Processor

Central Louisiana Ice Processing Center
Jena La
08.2013 - Current

Inventorying, cataloging, and securing all personal property and valuables; providing receipts to the detainee for stored items.

Taking fingerprints and photographs (mugshots) for entry into the detention management system.

Conducting a preliminary screening for urgent medical, mental health, or suicide risk factors to determine if immediate medical attention is necessary.

Ensuring all legal documentation, such as passports or identification documents, are secured and handed over to proper authorities (ICE/ERO).

Providing new arrivals with orientation materials, including the National Detention Handbook, which outlines rules, regulations, and rights.

Assessing new arrivals for risk factors to classify them correctly (e.g., separating by gender, criminal history, or security threat level).

Assigning detainees to appropriate housing units or, if necessary, keeping them in separation until classification is complete.

Managing the release of detainees, including verifying bond payments, checking for active warrants, and returning personal property.

Documenting and reporting any unusual behavior, security breaches, or health issues during the intake process.

Ability to communicate clearly with individuals who may not speak English (often requiring translators).

Mental Health Technician

WeCare Behavioral Health
Alexandria La. 71303
06.2024 - 10.2025
  • Monitored patient behavior and reported changes to healthcare team.
  • Assisted in implementing individualized care plans for optimal patient support.
  • Maintained accurate documentation of patient interactions and treatment progress.
  • Facilitated therapeutic group activities to enhance social skills and emotional well-being.
  • Collaborated with multidisciplinary teams to improve patient care strategies.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Education

Master of Science - Social Worker

Grand Canyon University
Phoenix, AZ
04-2026

Master of Science - Social Worker

Northwestern State University of Louisiana
Natchitoches, LA
05-2013

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies
  • Mental health support
  • Conflict resolution
  • Case documentation
  • Patient assessment
  • Progress monitoring
  • Crisis intervention
  • Self-care practices
  • Records maintenance
  • Safety management
  • Mental health assessment
  • ADL support
  • Individualized care planning
  • Trauma-informed care

Certification

AAPT level 3 (American Association of Psychiatric Technicians

AAPT Level 3

Psychiatric Technicians provide care for mentally disordered or developmentally disabled clients.  The Psychiatric Technician utilizes scientific and technical expertise, and manual skills to provide care and training for clients with mental disorders and developmental disabilities. Psychiatric technicians work in hospitals or group homes and state mental hospitals. Duties include watching and reporting patient behavior, monitoring vital signs, and helping with basic needs, such as bathing, dressing, and feeding.

Timeline

Behavioral Health Technician

Central Louisiana Ice Processing Center
10.2025 - Current

Mental Health Technician

WeCare Behavioral Health
06.2024 - 10.2025

Intaker Processor

Central Louisiana Ice Processing Center
08.2013 - Current

Master of Science - Social Worker

Grand Canyon University

Master of Science - Social Worker

Northwestern State University of Louisiana
Yolanda Brooks