Zac Serigny
Loranger
Summary
Dynamic professional with a proven track record at Stryker Medical, excelling in regional sales strategy and team leadership. Adept at enhancing customer engagement and driving revenue growth through effective problem-solving and advanced planning. Recognized for implementing process improvements that significantly boosted operational efficiency and client satisfaction.
Professional schedule management expert with proven track record in coordinating, planning, and optimizing workflows. Known for strong team collaboration, adaptability, and delivering results under changing conditions. Skilled in time management, communication, and problem-solving, ensuring seamless operations and reliability.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Schedule Coordinator
Ratermax Home Performance
Ponchatoula
10.2023 - Current
- Coordinated scheduling for home performance assessments, optimizing resource allocation and reducing downtime.
- Collaborated with team members to ensure timely completion of service appointments and project timelines.
- Managed communication between clients and technicians, enhancing customer satisfaction through proactive updates.
- Developed streamlined scheduling processes, improving overall operational efficiency and accuracy in appointment management.
Project Manager
Pacific Crest Custom Cabinetry
Ridgefield, WA
03.2020 - 09.2022
- Led project planning sessions, establishing timelines and resource allocation for custom cabinetry projects
- Coordinated cross-functional teams to ensure alignment and timely execution of project milestones
- Managed client communications, gathering requirements and providing updates throughout project lifecycle
- Implemented process improvements, enhancing workflow efficiency and reducing delays in project delivery
Sales Representative Team Leader
Paw Paws Camper City
Picayune, MS
2017 - 2020
- Led team of sales representatives to achieve monthly targets through effective coaching and motivation.
- Developed training programs for new hires, enhancing product knowledge and sales techniques.
- Implemented customer engagement strategies that improved client retention rates significantly.
- Analyzed sales data to identify trends, driving strategic decisions for inventory management.
- Coordinated promotional events, increasing visibility and foot traffic to store location.
- Fostered strong relationships with customers, resulting in increased repeat business and referrals.
Regional Sales Manager
Stryker Medical
San Jose, CA
2012 - 2017
- Developed and executed regional sales strategies to drive revenue growth across diverse medical product lines.
- Led cross-functional teams to enhance customer engagement and improve service delivery in assigned territories.
- Mentored junior sales representatives, fostering skill development and enhancing overall team performance.
- Analyzed market trends to identify opportunities for product positioning and competitive advantage.
Education
Associate of Applied Science - Environmental Science
Southeastern Louisiana University
Hammond, LASkills
- Office administration
- Deadline oriented
- Task delegation
- Meeting scheduling
- Deadline management
- Production coordination
- Advanced planning
- Quality control experience
- Handling complaints
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Multitasking Abilities
- Team leadership
- Decision-making
- Microsoft office
- Team management
- Team building
- Data entry
- Scheduling
- Quality control
- Schedule management
- Adaptability
Certification
- CBAP - Certified Business Analysis Professional
- PMP - Project Management Professional
Timeline
Schedule Coordinator
Ratermax Home Performance
10.2023 - Current
Project Manager
Pacific Crest Custom Cabinetry
03.2020 - 09.2022
Sales Representative Team Leader
Paw Paws Camper City
2017 - 2020
Regional Sales Manager
Stryker Medical
2012 - 2017
Associate of Applied Science - Environmental Science
Southeastern Louisiana University