Zachary Boudreaux
Opelousas,LA
Overview
17
17
years of professional experience
Work History
Intake Specialist
VieMed
09.2023 - 12.2024
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Completed intake assessment forms and filed clients' charts.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
Administrative Assistant
Teche Construction
04.2021 - 06.2023
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Accounts payables and receivables
Team Member
Loves Travel Stops
01.2020 - 04.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Customer service
Parts Sales Manager
Astro Lincoln
01.2015 - 11.2019
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
- Researched vehicles and parts via physical catalogs and electronic means.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Organized parts storage and stocked inventory according to established guidelines.
Parts/Warehouse Manager
Duhon Machinery
06.2011 - 02.2017
- Negotiated favorable contracts with vendors for cost-effective pricing on purchased items without compromising quality standards.
- Analyzed employee performance metrics regularly to provide constructive feedback during evaluations or reviews.
- Utilized data analysis techniques to identify trends in demand patterns, enabling better forecasting of future requirements.
- Implemented safety protocols to minimize workplace accidents and maintain a secure working environment.
- Developed and managed daily operating procedures for drivers and warehouse employees.
Teller
Farmers State Bank
06.2008 - 06.2010
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
Education
High School Diploma -
Church Point High
Church Point, LA05-2009
Skills
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Records management
- Research and analysis
- Client intake
- Appointment scheduling
- Inventory management
Timeline
Intake Specialist
VieMed
09.2023 - 12.2024
Administrative Assistant
Teche Construction
04.2021 - 06.2023
Team Member
Loves Travel Stops
01.2020 - 04.2021
Parts Sales Manager
Astro Lincoln
01.2015 - 11.2019
Parts/Warehouse Manager
Duhon Machinery
06.2011 - 02.2017
Teller
Farmers State Bank
06.2008 - 06.2010
High School Diploma -
Church Point High
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