Zachary Landry
Baton Rouge
Summary
Detail-oriented leader with proven skills in team management and process improvement. Expertise in training staff and optimizing operational efficiency to enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Celebrity Theatres- Grand Cinema 8
Baton Rouge, LA
04.2022 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on customer service protocols and operational procedures.
- Developed and implemented process improvements to enhance efficiency in service delivery.
- Coordinated scheduling for employees to optimize coverage during peak hours.
Direct Support Professional
Acumen
Baton Rouge, LA
05.2023 - 05.2025
- Supported individuals with developmental disabilities in daily living activities, enhancing independence and quality of life.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans for clients.
- Monitored client behavior, providing crisis intervention and support during challenging situations.
- Facilitated community integration activities, promoting social interaction and skill development among clients.
Education
Vocational Degree - Electrical Technology
ITI Technical College
Baton Rouge, LA05.2027
Associate of Applied Science - Business Administration
Baton Rouge Community College
Baton Rouge, LA05.2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Works well in team environment
- Attention to detail
Certification
OSHA 10
Timeline
Direct Support Professional
Acumen
05.2023 - 05.2025
Assistant Manager
Celebrity Theatres- Grand Cinema 8
04.2022 - Current
Vocational Degree - Electrical Technology
ITI Technical College
Associate of Applied Science - Business Administration
Baton Rouge Community College