Open To Work
Zachary McDonald
Ponchatoula
Work Preference
Summary
Results-driven professional with expertise in behavioral assessments and conflict resolution in correctional settings. Proven ability in incident documentation and emergency response, ensuring safety and compliance across operations. Strong analytical skills applied to enhance operational efficiency and reduce incidents.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Correctional Officer
MTC Corrections
Meridian
08.2025 - Current
- Developed and implemented security protocols to enhance inmate management.
- Conducted regular inspections of the facility to maintain security standards.
- Supervised inmate activities to ensure safety and compliance with facility rules.
Delivery Driver
Vertek logistic ( DHL)
Jacksonville
10.2024 - 08.2025
- Delivered packages efficiently to residential and commercial locations.
- Operated delivery vehicles in compliance with safety regulations.
- Maintained accurate delivery logs for tracking and reporting purposes.
Field Technician
United Water Restoration Group
Jacksonville
07.2024 - 10.2024
- Installed and maintained water extraction equipment during restoration projects.
- Assessed damage and developed restoration plans for affected areas.
- Operated specialized tools for mold remediation and air quality testing.
- Conducted safety inspections to comply with industry standards and regulations.
- Collaborated with team members to ensure timely project completion.
- Educated clients on water damage prevention and restoration processes.
Shift Leader
Krystal's Restaurant
Jacksonville
05.2024 - 09.2024
- Supervised daily restaurant operations and ensured smooth service flow.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new staff on customer service standards and food safety protocols.
- Resolved customer complaints promptly to enhance dining experience.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Monitored kitchen operations to ensure food quality and presentation standards were met.
- Enforced health and safety regulations across all restaurant areas.
- Assisted in implementing promotional campaigns to boost sales and visibility.
Behavior Technician
Butterfly Effects Inc.
Metairie
01.2024 - 05.2024
- Conducted behavioral assessments to identify client needs and progress.
- Implemented individualized treatment plans for clients with developmental disabilities.
- Utilized data collection methods to track client behavior changes over time.
- Collaborated with families to provide support and education on behavioral strategies.
- Documented client behaviors and responses in accordance with company protocols.
- Assisted in training new staff on company procedures and best practices.
- Maintained a safe and supportive environment for clients during sessions.
Delivery Driver
Wisconsin routes (Amazon DSP)
Madison
08.2023 - 11.2023
- Delivered packages efficiently across designated routes in a timely manner.
- Navigated local streets using GPS systems to ensure accurate deliveries.
- Communicated effectively with dispatch regarding route changes and delays.
- Handled customer inquiries and ensured satisfaction during package drop-offs.
- Collaborated with team members to optimize delivery schedules and routes.
- Maintained vehicle cleanliness and performed routine safety checks before shifts.
Laborer
Remedy Staffing
Beaver Dam
05.2023 - 08.2023
- Operated hand tools and machinery for various labor tasks.
- Followed safety guidelines to maintain a safe work environment.
- Assisted in loading and unloading materials from trucks.
- Maintained cleanliness and organization of work areas.
- Collaborated with team members to complete assigned tasks efficiently.
- Sorted and stored inventory materials in designated areas. by sorting and storing materials appropriately.
- Supported supervisors in executing daily operational activities.
- Communicated effectively with colleagues to ensure smooth workflow.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Corrections Officer
MTC Corrections
Meridian
12.2019 - 05.2023
- Monitored inmate behavior to ensure safety and adherence to facility rules.
- Conducted thorough security checks and inspections across correctional facility.
- Coordinated inmate transportation for court appearances and medical appointments, ensuring timely and secure transfers.
- Documented incidents and prepared detailed reports for supervisory review, enhancing accountability and safety protocols.
- Facilitated conflict resolution among inmates, fostering a peaceful and compliant facility environment.
- Responded promptly to emergencies, following established protocols for safety management.
- Responded quickly to emergency situations within the facility.
Education
High School Diploma -
University Christian
Jacksonville, FL05-2016
Skills
- Inmate management
- Incident reporting
- Security inspections
- Inmate assessment
- Emergency response
- Conflict resolution
- Behavioral assessments
Certification
- CPR First Aid
Timeline
Correctional Officer
MTC Corrections
08.2025 - Current
Delivery Driver
Vertek logistic ( DHL)
10.2024 - 08.2025
Field Technician
United Water Restoration Group
07.2024 - 10.2024
Shift Leader
Krystal's Restaurant
05.2024 - 09.2024
Behavior Technician
Butterfly Effects Inc.
01.2024 - 05.2024
Delivery Driver
Wisconsin routes (Amazon DSP)
08.2023 - 11.2023
Laborer
Remedy Staffing
05.2023 - 08.2023
Corrections Officer
MTC Corrections
12.2019 - 05.2023
High School Diploma -
University Christian